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26bosman Author

Level 1

16 points

Annoying pop up on iPad.

Hi all,

I keep getting this annoying pop up on my iPad.

I have attached screen shots of it and subsequent ones of when I hit details etc.

Anyone know how to stop it appearing?

Thanks for any help.

Cheers

iPad, iOS 13

Posted on Feb 18, 2020 6:00 AM

Best reply

LotusPilot

Community+ 2024

Level 10

281,562 points

Posted on Feb 18, 2020 6:15 AM

The error occurs because your device is seemingly attempting to retrieve email from Microsoft - however, the security certificate is not trusted because the chain-of-trust cannot be verified. As a self-signed certificate is not linked to a trusted root (being self-signed, it never can be), your device is warning that secure communication with the target server cannot be established.

This is likely all very technical, so, suffice to say that you will need to contact your email provider for advice and technical support.

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Annoying pop up on iPad.

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