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My AOL E-mail is not opening on Safari. About two weeks ago my email stopped opening. It seemed to begin to open then froze. At first the little icon showing the progress bar starts to grow and then about half way it freezes. It opens if I use Google Crome. Has this happened to anyone else. ?
From Garden-Guy
Go step by step and test.
1. Launch Safari holding the Shift key down.
Test.
2. Startup in Safe Mode https://support.apple.com/lv-lv/HT201262
Login to your account.
Test.
To exit Safe Mode, click the in the menu bar and then “Restart”.
Go step by step and test.
1. Launch Safari holding the Shift key down.
Test.
2. Startup in Safe Mode https://support.apple.com/lv-lv/HT201262
Login to your account.
Test.
To exit Safe Mode, click the in the menu bar and then “Restart”.
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues.
Isolating an issue by using another user account https://support.apple.com/en-us/HT204443
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin. https://pastebin.com/
Etrecheck – System Information. https://apps.apple.com/app/etrecheck/id1423715984?ls=1&mt=12
Web site version if required. https://etrecheck.com
AOL E-mail not opening on Safari
