You are welcome. Maybe the below will help the reset with the new ID.
When changing to the new ID, there may be some data loss, but you can minimize it. If syncing photos with iCloud, ensure Optimization is turned off in Settings/Your Name/iCloud/Photos and/or in Photos/Preferences/iCloud. Then make sure full resolution photos are on the device/computer. When signing out of iCloud, if asked whether you want to retain data, choose yes. Messages conversations will be lost if they are addressed to the ID. See the article below for other places that the old ID should be removed. See Winston Churchill's response in the below discussion.
If 13 years old or older.
Apple ID - create a new. https://support.apple.com/en-us/HT204316
Apple ID – Create https://appleid.apple.com/account#!&page=create
If under 13 years old, you will need to set up Family Sharing to create an ID.
Family Sharing and Apple ID for your child https://support.apple.com/en-us/HT201084
How to switch Apple IDs on your iPhone or iPad. https://www.imore.com/how-change-apple-id-your-iphone-or-ipad
How to transfer all files from one iCloud account to another. https://discussions.apple.com/thread/7452747
What to do after you change your Apple ID or password - Apple Support. https://support.apple.com/en-us/HT204071