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Unlocking my device

I’m on a cricket plan but I had ordered me a iPhone 8 off amazon and got it as cricket but it came in as Verizon I’m needing my phone to be unlock so I can put my sims card into my new phone please.

iPhone 8 Plus, iOS 13

Posted on Feb 19, 2020 5:39 PM

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Question marked as Best reply

Posted on Feb 19, 2020 5:41 PM

Only the carrier can release the lock and if you qualify, not Apple.

Ask them.

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Unlocking my device

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