You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Apple has a replacement program for batteries in my model. But when I type my serial number on their page they say it’s not affected.
https://support.apple.com/15-inch-macbook-pro-battery-recall
Yesterday when I was going to blow away some dust inside the computer I noticed that the battery looks swollen. May it be affected by the battery issue even if Apple says it’s not? Battery only has 167 cycles.
MacBook Pro 15", macOS 10.15
Hi,
You should contact Apple support to tell then your battery is swollen or make Genius Bar reservation or take your MacBook Pro to Apple eAuthorized Service Provider to be examined it as soon as possible.
https://www.apple.com/retail/geniusbar/
Hi,
You should contact Apple support to tell then your battery is swollen or make Genius Bar reservation or take your MacBook Pro to Apple eAuthorized Service Provider to be examined it as soon as possible.
https://www.apple.com/retail/geniusbar/
Apple Senior Advisor here in Sweden says they are not going to replace the battery for free. They say a swollen battery is normal wear even if it only has 167 cycles.
The battery is working and has around 80 % of its capacity left. Maybe I will just continue using it. If it catch fire like this one maybe they will change their mind.
MacBook Pro 15” 2015 battery
