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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a swollen battery on my MacBook Pro 15 Mid 2015 , according to the description of my model is suitable, but when entering the serial number, i am shown the answer:
The serial number you entered is not eligible under this program because either:
! how can this be??
MacBook Pro 15", macOS 10.15
That's strange. I would Contact Support and try to talk to someone who works at Apple and explain to them the situation you're in.
That's strange. I would Contact Support and try to talk to someone who works at Apple and explain to them the situation you're in.
Yeah, that the point, it's very strange. I try to call at Apple, but no one works
This is a user forum, like, are you expecting one of us to replace the battery for you?
No, i don't expect this, i just try to understand, maybe someone can faced such a problem, and what was the decision on it.
That's all i need
RhymeSkillz wrote:
Yeah, that the point, it's very strange. I try to call at Apple, but no one works
Call (800) MY–APPLE (800–692–7753)
Thank you for the advice, I will try to call, I hope there is no difference that I am from Russia
15-inch MacBook Pro Battery Recall Program
