Issue with emails copied from one account to another not showing up on gmail.com

I recently created a new gmail account and I am using it as my primary. I have several gmail accounts that I want to close and I am moving my folders w/ emails from these older gmail accounts to my new one. I have my gmail accts linked to Mail on MacBook Air as well as my iPad and iPhone. All 3 are on the newest versions.


Yesterday, I copied all of the folders from the old gmail accounts to the new ones using Mail on the MacBook. I confirmed the folders and emails were showing up on the new account in the MacBook Mail. I then deleted the folders in the old gmail accounts.


In Macbook Mail, I see all of the folders with all of the emails on the new gmail account. When I go to gmail.com, iPhone and iPad, I can see the folders but there are no emails inside of them. It seems that whatever I did did not sync up with the gmail server. I have tried moving one back to its original gmail account to see if that works, but the same thing happens. It is fine on MacBook, but elsewhere I can see the folder but not the emails.


Any suggestions on how to get this fixed so I can get the emails into gmail & my other devices. I have many years of emails on there that I do not want to lose.


Thank you!


MacBook Air

Posted on Feb 20, 2020 5:45 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 20, 2020 7:26 AM

RESOLVED:

I think when I moved the folders from one gmail account to another, there was an issue with new gmail account recognizing the folder names. I determined that the emails were in the new Gmail account, as we the folders, but the emails were not picking up the folder label. I created new folders in the new gmail account and moved the emails to them. This seems to have resolved my issue as I can now see the emails in the folders across all devices.

Similar questions

1 reply
Question marked as Top-ranking reply

Feb 20, 2020 7:26 AM in response to jessicaquispamsis

RESOLVED:

I think when I moved the folders from one gmail account to another, there was an issue with new gmail account recognizing the folder names. I determined that the emails were in the new Gmail account, as we the folders, but the emails were not picking up the folder label. I created new folders in the new gmail account and moved the emails to them. This seems to have resolved my issue as I can now see the emails in the folders across all devices.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Issue with emails copied from one account to another not showing up on gmail.com

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.