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ayotomiwa21 Author

Level 1

5 points

MacBook freezed when connect to Dell external monitor

I have Mac Book pro each time i connect to Dell 2017 external monitor with HDMI my mac freeze up. I have to unplug the external monitor from my mac and restart. Therefore, i could not use the mac with Dell external monitor.

Please does anyone has an idea how to fix this problem?

mac details:-

MacBook Pro (Retina, 15-inch, Mid 2015

processor 2.5 GHz Quad-Core Intel Core i7

memory 16 GB 1600 MHz DDR3

graphics Intel Iris Pro 1536 MB

Connected to dell via HDMI cable

Dell details is as attached :-

Posted on Feb 20, 2020 8:19 PM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

189,150 points

Posted on Feb 20, 2020 9:47 PM

ayotomiwa21 wrote:

I have Mac Book pro each time i connect to Dell 2017 external monitor with HDMI my mac freeze up. I have to unplug the external monitor from my mac and restart. Therefore, i could not use the mac with Dell external monitor.

Please does anyone has an idea how to fix this problem?

mac details:-

MacBook Pro (Retina, 15-inch, Mid 2015

processor 2.5 GHz Quad-Core Intel Core i7

memory 16 GB 1600 MHz DDR3

graphics Intel Iris Pro 1536 MB

Connected to dell via HDMI cable

Get help with video issues on external displays connected to your Mac -

Apple Support  https://support.apple.com/en-us/HT201177

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MacBook freezed when connect to Dell external monitor

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