Unable to sign in ti iCloud

Hi,


I'm using a MacBook Air and I'm unable to setup iCloud. When I'm sign in it says could not activate iCloud. Error message is as follows,


Even from a browser also I couldn't log. After enter Apple ID and password. following page loaded and nothing happen. Can any one help me to resolve this problem.


Thank You!

MacBook Air 13", macOS 10.15

Posted on Feb 21, 2020 12:34 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2020 6:33 PM

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account https://support.apple.com/en-us/HT204443


Safe Mode - About. https://support.apple.com/en-us/HT201262


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin. https://pastebin.com/


Etrecheck – System Information. https://apps.apple.com/app/etrecheck/id1423715984?ls=1&mt=12


Web site version if required. https://etrecheck.com


Similar questions

11 replies
Question marked as Top-ranking reply

Feb 21, 2020 6:33 PM in response to chamith1220

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account https://support.apple.com/en-us/HT204443


Safe Mode - About. https://support.apple.com/en-us/HT201262


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin. https://pastebin.com/


Etrecheck – System Information. https://apps.apple.com/app/etrecheck/id1423715984?ls=1&mt=12


Web site version if required. https://etrecheck.com


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Unable to sign in ti iCloud

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