The „iCloud activation failed because of a server error” Question

Good Morning/Afternoon/Evening Mac Users.


So I got a new M1 Macbook Air, and I „calmly” imported the data from the old 3rd gen Macbook Pro.

I logged in with my Apple ID, and I got a notification:

So I opened System Preferences. Clicked this button on the Apple ID Preferences:

Checkmark the: I know and accept the terms and conditions button, click Accept and this error popped up:

Often it will appear for some milliseconds and then disappear with the terms and conditions to (don't) read.

I checked this website: Apple - Support - System Status and all iCloud stuff was working fine.

I was struggling with this error for hours and nothing changed. (Except for the 1 in a Gazillion chance for the error to don't disappear


Please help me fix this error

Hey it's me the „note:” Blockquote i have a note to say to you :)
I was too lazy to translate the text from the screenshots so use Google Translate to translate the text from Polish to English
If you understand this: It's ok. It gives me a little smile on my face ;).

This was my question. I'm waiting for your answers and Bye! :D

MacBook Air 13″, macOS 12.0

Posted on Jun 5, 2022 1:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2022 11:02 AM

Hello Howtorepair,


You'd want to isolate the behavior further to understand why you can't finish the Terms & Conditions for iCloud. Testing in safe mode is a great way to determine if there are apps/processes happening blocking the ability to do this, since safe mode disables these: https://support.apple.com/HT201262


How to use safe mode

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon
1. Shut down your Mac.
2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.
3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”
4. Log in to your Mac. You might be asked to log in again.

Intel processor
1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
2. Release the key when you see the login window, then log in to your Mac. 
3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.
If the issue continues in safe mode

If the issue continues while in safe mode, or your Mac restarts several times and then shuts down while starting up in safe mode, you should reinstall macOS and make sure that your Apple software and third-party apps are up to date.

If the issue doesn't continue in safe mode

If the issue doesn't continue while in safe mode, leave safe mode by restarting your Mac normally. Then test for the issue again. The issue might be resolved.

If the issue returns after leaving safe mode, startup items are probably at fault. Apps can install such items in numerous places, and they aren't always easy to find or recognize. For that reason, you should first make sure that you've installed any available updates for your Apple software and third-party apps.

If updating your software doesn't help, try any of these solutions:
- Test your login items.
- To learn whether software in your user account is causing the issue, set up a new user account, then log in to it and try to reproduce the issue in that account.
- Unplug all accessories from your Mac, including printers, drives, USB hubs, and other nonessential devices. You could have an issue with one or more of those devices or their cables.
- Reinstall macOS.

If you still need help, please contact Apple Support.


Use the sections, 'If the issue continues in safe mode' and 'If the issue doesn't continue in safe mode', depending on your results to solve your issue.


Lastly, we'd also mention not to be using VPNs or security software on the Mac, when you attempt to do this; due to the following: https://support.apple.com/HT211905


Hoping this helps out, take care.

Similar questions

8 replies
Question marked as Top-ranking reply

Jun 7, 2022 11:02 AM in response to howtorepair

Hello Howtorepair,


You'd want to isolate the behavior further to understand why you can't finish the Terms & Conditions for iCloud. Testing in safe mode is a great way to determine if there are apps/processes happening blocking the ability to do this, since safe mode disables these: https://support.apple.com/HT201262


How to use safe mode

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon
1. Shut down your Mac.
2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.
3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”
4. Log in to your Mac. You might be asked to log in again.

Intel processor
1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
2. Release the key when you see the login window, then log in to your Mac. 
3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.
If the issue continues in safe mode

If the issue continues while in safe mode, or your Mac restarts several times and then shuts down while starting up in safe mode, you should reinstall macOS and make sure that your Apple software and third-party apps are up to date.

If the issue doesn't continue in safe mode

If the issue doesn't continue while in safe mode, leave safe mode by restarting your Mac normally. Then test for the issue again. The issue might be resolved.

If the issue returns after leaving safe mode, startup items are probably at fault. Apps can install such items in numerous places, and they aren't always easy to find or recognize. For that reason, you should first make sure that you've installed any available updates for your Apple software and third-party apps.

If updating your software doesn't help, try any of these solutions:
- Test your login items.
- To learn whether software in your user account is causing the issue, set up a new user account, then log in to it and try to reproduce the issue in that account.
- Unplug all accessories from your Mac, including printers, drives, USB hubs, and other nonessential devices. You could have an issue with one or more of those devices or their cables.
- Reinstall macOS.

If you still need help, please contact Apple Support.


Use the sections, 'If the issue continues in safe mode' and 'If the issue doesn't continue in safe mode', depending on your results to solve your issue.


Lastly, we'd also mention not to be using VPNs or security software on the Mac, when you attempt to do this; due to the following: https://support.apple.com/HT211905


Hoping this helps out, take care.

Jun 6, 2022 1:08 PM in response to JessS19

Thanks for replying. Here are the translations:

#1 & 2: New iCloud Terms and Conditions To use iCloud on this Mac, you need to accept the new Terms and Conditions.

#3: Failed to activate iCloud. iCloud failed to activate due to a server error. Please try again in a few minutes.


Cheers!

P.S. I don't have a community in my language. The closest alternative was the MyApple forum.

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The „iCloud activation failed because of a server error” Question

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