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dcleare Author

Level 1

4 points

erase my device

someone stole my iphone im trying to erase it but dony remember my security question answers how do i by pass that stel

iPhone 8

Posted on Feb 21, 2020 8:49 AM

Top-ranking reply

Eric Root

Level 10

687,875 points

Posted on Feb 21, 2020 10:27 AM

Try logging into iCloud.com/Find to erase your device. If that doesn't work, try logging into iCloud.com/Find with the option/alt key held down.

Reference the security questions, if you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although I’m not sure they will be able to help.

Apple ID - If you forgot the answers to your Apple ID security questions. https://support.apple.com/en-us/HT201485

From the article below.

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

Security and your Apple ID. https://support.apple.com/en-us/HT201303

Apple ID - Official Apple Support. https://support.apple.com/apple-id

Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169

Get Support https://getsupport.apple.com Work through the screens to get a chat option.

https://twitter.com/AppleSupport

Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.

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erase my device

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