Favirite contact button on iWatch view the contact instead making a call

My iWatch 4 was connected to my iPhone 8 Plus.


i had an favorite contact button on my iWatch. Every time I pushed that button I made a call.


yesterday I switch to iPhone XS Max. Since, every time I push my favorite contact button on my iWatch, it opens the contact data instead making a call.


How can I return my iWatch to make calls same way he did when it was connected to my old iPhonr?


Apple Watch Series 4, watchOS 6

Posted on Feb 21, 2020 1:33 PM

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4 replies

Feb 24, 2020 12:09 PM in response to Ron_1955

Good afternoon Ron_1955,


Welcome to the Apple Support Communities!


It sounds like you may have had a customized one of the faces on your Apple Watch Series 4 to call a specific contact. What watch face are you using? You may need to repeat the steps you chose to add a complication to the watch face. Until then, you can ask Siri to make the phone call for you. I'll provide some resources to help you with this:


Make phone calls on Apple Watch - Apple Watch User Guide


Customize the watch face - Apple Watch User Guide


Take care.

Feb 25, 2020 9:49 AM in response to Ron_1955

Hi Ron_1955,


Have you tried the information provided in the article above in the "Make a call" section:

Make phone calls on Apple Watch - Apple Watch User Guide

"Open the Phone app  on your Apple Watch.

To call a person you’ve designated as a favorite in the Phone app on your iPhone, tap Favorites, then tap a contact."



Change the watch face on your Apple Watch

If you have the Phone app as one of your complications, tap on the complication, go to Favorites, you will see your friend's name.

If you leave the Phone app and then tap on the complication again, the Favorites list will appear, so it will only take two taps to call your friend.


Take care.

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Favirite contact button on iWatch view the contact instead making a call

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