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transferring itunes purchases stuck in loop

i'm setting up a new to me iphone and it's telling me there are purchases on my other phone that were made from a different apple id. it won't let me skip this step the old id is long obsolete so i don't know the password. i click "skip this step" it says are you sure? and i select skip, then it sends me right back to ask for the password. i hit next instead and it asks for the same obsolete password. how do i get out of this?

Heath

iPhone 6s

Posted on Feb 21, 2020 4:37 PM

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Question marked as Top-ranking reply

Posted on Feb 21, 2020 4:44 PM

never mind, i did a restore from icloud instead of direct from my old phone. that seems to have worked.

1 reply

transferring itunes purchases stuck in loop

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