Music App

Question

Level 1

8 points

Music App

My music app won’t download any of my music nor play it. I’m on WiFi and I tried to delete the app end up losing the music I did have on there and it is still doing the same thing.

Posted on Feb 22, 2020 10:19 AM

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Answer 1

javaliga

Level 10

119,835 points

Feb 22, 2020 12:35 PM in response to Apple803

First thing I would try is to restart your iPhone:

Restart your iPhone - Apple Support

Are you trying to download music you purchased from the iTunes Store or music you leased using an Apple Music subscription? What version of iOS are you using?

Add and download music from Apple Music or buy music from the iTunes Store - Apple Support

Redownload apps, music, movies, TV shows, and books - Apple Support

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Answer 2

Apple803 Author

Level 1

8 points

Feb 22, 2020 1:46 PM in response to javaliga

I’ve tried to reset the phone I’m still having the same problem. And yes this was music I downloaded from Apple Music. All I’m getting is a message that says it is syncing my music but it never do and when I try to download songs the circle just spins around but never download

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Music App

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