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My Account is not activating why My Apple ID and Password is right

My Apple ID and password is alright But My Apple ID is Not Activating

iPhone 6

Posted on Feb 22, 2020 2:42 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 22, 2020 5:32 PM

If this is a used device, you will need to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless.


Turn off Activation Lock - Apple Support. https://support.apple.com/en-us/HT201441


If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation and Apple Support Options - Apple. https://www.apple.com/retail/geniusbar/


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.


4 replies
Question marked as Top-ranking reply

Feb 22, 2020 5:32 PM in response to muniba208

If this is a used device, you will need to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless.


Turn off Activation Lock - Apple Support. https://support.apple.com/en-us/HT201441


If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation and Apple Support Options - Apple. https://www.apple.com/retail/geniusbar/


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID - Official Apple Support. https://support.apple.com/apple-id


Contact Apple for help with Apple ID account security - Apple Support. https://support.apple.com/en-us/HT204169


Get Support https://getsupport.apple.com/. Work through the screens to get a chat option.


https://twitter.com/AppleSupport


Or fill out and submit iTunes Store - Contact Us - Official Apple Support https://support.apple.com/en-euro/itunes-contact The form is for iTunes, but it will get passed to the ID Support section.


My Account is not activating why My Apple ID and Password is right

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