Iphone 6 touch id problems

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Level 1

4 points

Iphone 6 touch id problems

I have an iphone 6 that i have owned for quite a long time and as of today, my double touch of the home botton doesnt work and when i try to use touch id all it tells me is 'unable to complete touch id setup' and ive hard rebooted my device and nothing had helped

iPhone 6, iOS 12

Posted on Feb 22, 2020 4:47 PM

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Answer 1

deggie

Level 10

167,519 points

Feb 22, 2020 8:20 PM in response to filipek11

Sounds like the hardware has failed. You would need to get it serviced.

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Answer 2

TheLittles

Level 10

202,847 points

Feb 22, 2020 8:38 PM in response to filipek11

Set this Aside while Awaiting Service:

Don't try the touch too many times. Do so unsuccessfully too many times, and you might be logged out of your iPhone for good. It's all about Security & Privacy.

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Iphone 6 touch id problems

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