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Call fail

I dont know why, one night when I tried to call someone, I couldn’t hear anything and they was same. But speaker of video or movie everything fine. So I don’t know what’s wrong. After that I went to the store to bought a new phone. I need help, Do I need to bring it to the store to fix or replace another one? pls

iPhone 7 Plus, iOS 11

Posted on Feb 22, 2020 9:29 PM

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Question marked as Top-ranking reply

Posted on Feb 23, 2020 12:29 AM

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad

If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...

If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support

If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...

1 reply
Question marked as Top-ranking reply

Feb 23, 2020 12:29 AM in response to uyentran1103

If you have distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad

If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...

If you only hear through speaker phone mode --> If your iPhone is stuck in headphone mode - Apple Support

If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...

Call fail

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