Some movies not playing on AppleTV app on SmartTV:s

Why some movies won't play on AppleTV application on TV:s? I think this is a HDCP issue.


The movies that I know that are causing problems: Trainwreck, Amelie... probably the list is longer.


Both give following error.

Posted on Feb 23, 2020 2:46 AM

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1 reply

Feb 25, 2020 2:05 PM in response to sampo139

Hi there, sampo139!


Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue with the Apple TV app not working properly on your Smart TV. I suggest checking out this article to Set up the Apple TV app on your smart TV or streaming device and follow the steps here:


"Reset the Apple TV app

You can restore the Apple TV app to its original settings, remove all of your personal information, and sign out of all accounts. Just go to Settings > Reset.

To use the Apple TV app, you'll need to set it up again."


If you still have an issue after resetting the app, I would recommend reaching out to Apple directly by checking out this link to Contact Support and they will be more than happy to proceed with additional steps.


Have a great day!

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Some movies not playing on AppleTV app on SmartTV:s

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