You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Replacement Phone

My phone was covered under the warranty, so Apple provided me with a new one. However, I have been experiencing major problems with the replacement phone. It continues to freeze and automatically close out of apps. My bluetooth is also not working properly and it is having troubles connecting to cellular services. has anybody experienced problems like this with their replacements?

iPhone XS

Posted on Feb 23, 2020 8:11 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2020 3:28 AM

The replacement comes with 90 days of warranty, or the remainder of your original warranty, whichever is longer. So just take it back to Apple and have them check it out for you.

Similar questions

1 reply

Replacement Phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.