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MsDAP Author

Level 1

8 points

On iPhone 7, Apple ID iCloud "Unable to load Storage Info" so cannot Manage Storage to go to iCloud Photos and Undo Delete.

I turned iCloud Photos off and now I can't turn it back on!

I had not enough space to download my photos to my iPhone 7, so I downloaded to my iPad. Then I had trouble on my iPhone 7 uploading photos to OneDrive that my sister uses to text and email her photos to me, and also to GooglePhotos, so I decided to go back to the iPhone iCloud Photos.

On iPhone 7, under Apple ID, subtitle iCloud I get the message "Unable to load Storage Info" so I cannot Manage Storage to go to iCloud Photos and Undo Delete.

iPhone 7, iOS 13

Posted on Feb 24, 2020 7:14 AM

Top-ranking reply

MsDAP Author

Level 1

8 points

Posted on Feb 24, 2020 8:03 AM

After reading some more posts I fixed the problem by resetting my iPhone 7. It worked immediately!

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On iPhone 7, Apple ID iCloud "Unable to load Storage Info" so cannot Manage Storage to go to iCloud Photos and Undo Delete.

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