email signature

Donna Penn wrote:

thanks for replying.

when I do finder>go>go to folder>com.apple.mail.plist, message says it cannot find any such folder.

what next?

https://discussions.apple.com/content/attachment/3d4955ca-a7ee-4e7c-9899-0760465b7da7

Not sure how else to state it—Go back and read the post, maybe English is not your first language(?)

Not sure why you choose to paste just the file name without the complete path as presented, the computer has no idea where to look.

Yes you are trying to get to the plist.

in order to do that it is easiest if you copy and paste the complete path/including the file name —it takes you directly to it and even highlights it, all you have to do is delete it

Try again read this sentence carefully—

From the Finder>Go>Go To Folder, ***copy and paste*** the follow line in it's entirety :

~/Library/Containers/com.apple.mail/Data/Library/Preferences/com.apple.mail.plist 

Delete the plist.

This is only the first step then you relaunch mail and test.

If you do not get your Signature window back as expected then, go to the next set of instruction as presented above, creating a the Container.

post back if you still need help/post back your success or failure. Good luck !

"I click signature on the preferences page which seems to have an endless horizonatality."

Donna Penn wrote:

"Followed these instructions and didn't work so "Put Back" .

Good that is progress, and informative—even though it did not resolve your issue.

and went on to your next instruction:

"Finder>Go>Go to Folder, copy & Paste:

~/Library/Containers/com.apple.mail"

But no "~/Library/Containers/com.apple.mail" showed up so I couldn't "Highlight all the contents in this folder. Place your mouse on the selection,..."

Don't know what to do next...(sorry this is in red. have no idea how that happened)

Ok— let's try again this second set of Instructions in an effort to resolve your issue...

Quit the Mail.app before you proceed.

First in your Finder Window, use the List view for clarity:

From the Finder>Go>Go to Folder, copy & Paste:

 ~/Library/Containers/com.apple.mail

you should see something similar to:

Move your mouse on one of those items and select it (click it to highlight it) then and Command A (select all) to select all items (ie both the folder and the file in this example below [2 items] )

this will Highlight all the contents in this folder. Then Control click (right-click) to see the "contextual menu" and click the "New Folder with Selection”.

After you have choosen the "New Folder with Selection” that's it.

You can close the Finder window.

The next step will be to restart the Mac.

After the computer is restarted, open the Mail.app> Preferences to see if it opens properly, including your Signature pane

please post your success or failure in resolving the original problem.

.

.

Well I see the issue but this is not where you are going to add HTML sig anyway.

That interface is WYSIWYG.

For your macOS see:

How to Make an HTML Signature in Apple Mail for macOS ...

this is the best tutorial on the subject

To sort your current issue I will add:

If it is a corrupt plist you can try— quit the mail.app

and Delete the com.apple.mail.plist from Finder>Go>Go To Folder, copy and paste:

~/Library/Containers/com.apple.mail/Data/Library/Preferences/com.apple.mail.plist 

relaunch the mail.app and test. The plist will automatically rebuild itself.

if no change you can always Control click the deleted .plist in the Trash>Put Back

if no resolve, continue—

Quit mail.

Finder>Go>Go to Folder, copy & Paste:

 ~/Library/Containers/com.apple.mail

Highlight all the contents in this folder. Place your mouse on the selection,

Then right-click and choose "New Folder with Selection”. Do not move the new folder from this current location.

You can close the Finder window.

The next step will be to restart the Mac and test

After the computer is restarted, open the Mail Preferences to see if it opens properly.

This is a *filename* not a folder. To use this interface you need to paste

~/Library/Containers/com.apple.mail/Data/Library/Preferences/

as from above into it. From here you can find com.apple.mail.plist

Donna Penn wrote:

PS: now, my mail is missing many folders and the emails they contained. where can i find those????? There was important stuff i was saving! Now, very upset.

After you put back your .plist you will need to relaunch the Mail.app to set it.

Otherwise a reboot if in doubt.