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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
After the battery went to 0% I plugged in my USB-C charger and the Macbook only shows the connect charger graphic.
I have tested the charger at a store and also tired their own charger.
Result is the power charger is okay, problem is with the Laptop.
Can this be fixed?
MacBook Pro with Touch Bar
Keep it charging for a while.
If you have not tried resetting SMC, try it.
Reset SMC: How to reset the SMC of your Mac - Apple Support Choose the appropriate method.
Check the condition/health of the battery.
To see the health of your battery, hold the Option key and click the battery icon in the menu bar to reveal the battery status menu. You'll see one of the following status indicators:
About Mac notebook batteries - Apple Support
If this doesn't help, please contact Apple Support.
Keep it charging for a while.
If you have not tried resetting SMC, try it.
Reset SMC: How to reset the SMC of your Mac - Apple Support Choose the appropriate method.
Check the condition/health of the battery.
To see the health of your battery, hold the Option key and click the battery icon in the menu bar to reveal the battery status menu. You'll see one of the following status indicators:
About Mac notebook batteries - Apple Support
If this doesn't help, please contact Apple Support.
Your solution is correct. I did find that solution online, tried it and it worked after the 2nd time.
I did take off the bottom cover to find that the laptop was FULL of dust, I mean the fans were so full you couldn't even see them.
After gentle cleaning the inside the reset SMC worked.
Battery condition is normal.
I am in a very hot climate and are exposed to air born dust pollution, however I've never seen the innards of a Mac so dirty before.
Macbook Pro 15" late 2017 won't charge
