Is a New Battery Installed When You Get Your Keyboard Replaced With the Program?

Both my battery and keyboard have always been a little wonky. I recently found out that I qualify for the keyboard replacement, and I one person told me that they would replace the battery too, but I haven't been able to confirm that online. Any help?


Thank you.

MacBook Pro 13", macOS 10.14

Posted on Feb 25, 2020 10:23 AM

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Posted on Feb 25, 2020 10:29 AM

Yes. The batteries are glued into the top case, so Apple simplifies the repair as a simple replacement. The top case as a single part includes the keyboard, trackpad, power button, battery, etc. as a single repair part. Removing the batteries (especially using solvents to remove the adhesive) is done at a central facility where they refurbish the keyboards to send out as future service replacement parts.

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Question marked as Top-ranking reply

Feb 25, 2020 10:29 AM in response to alanna411

Yes. The batteries are glued into the top case, so Apple simplifies the repair as a simple replacement. The top case as a single part includes the keyboard, trackpad, power button, battery, etc. as a single repair part. Removing the batteries (especially using solvents to remove the adhesive) is done at a central facility where they refurbish the keyboards to send out as future service replacement parts.

Feb 25, 2020 10:47 AM in response to alanna411

I looked more into the program.


Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro - Apple Support


If they decide to replace the entire keyboard, it will be a complete top case with a new battery. The terms say that repair may only be for some keys that are malfunctioning, so they may not necessarily do that.


If you opted to pay for a battery replacement service, that would be for a complete top case.

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Is a New Battery Installed When You Get Your Keyboard Replaced With the Program?

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