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Shamrocked Author

Level 1

4 points

IPad is Disabled

Hello! my daughter's iPad somehow got a password on it and we got locked out. I was able to clear the info and reboot the iPad to original setting but now the screen is saying "iPad is Disabled. Connect to iTunes." When i plug the iPad into the computer's USB I get a message that it cannot connect to iTunes without a passcode. I seem stuck. Does anyone know what i can do or steps to log back into this iPad? thanks!

Posted on Feb 26, 2020 5:16 AM

Top-ranking reply

Demo

Level 10

166,633 points

Posted on Feb 26, 2020 5:19 AM

Follow the instructions here.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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IPad is Disabled

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