I'm having random kernel panics on my new MBP. First time it occurred the external monitor was connected, the second time no devices were connected.
Here's the part from log message:
Is there any solution for this? Is it a hardware or software problem? I'm really disappointed because these kind of things should not happen on $3000+ device.
Thanks in advance for your help,
Ruben
MacBook Pro 16", macOS 10.15
That’s not an EtreCheck report. That is an EtreCheck crash report. It looks like your report was too large and you ran out of RAM. That’s not good.
If you are having problems, then you should definitely uninstall any 3rd party kernel extensions, regardless of whether you think they could be related.
What you are seeing are bridge kernel panics. Those are a slightly different thing. The embedded version of iOS on the T2 chip is crashing. If you continue to get these kernel panics after uninstalling Sentinel One, then you probably have a hardware fault of some kind. You mentioned you had an external display connected. For kernel panics, external hardware is the same as kernel extensions, you have to keep them disconnected. Then, if you continue to have panics with no other cause, it must be a hardware fault. My point is, don’t automatically assume the problem is with the $3000 device when it is more likely the $20 software or hardware device.
That’s not an EtreCheck report. That is an EtreCheck crash report. It looks like your report was too large and you ran out of RAM. That’s not good.
If you are having problems, then you should definitely uninstall any 3rd party kernel extensions, regardless of whether you think they could be related.
What you are seeing are bridge kernel panics. Those are a slightly different thing. The embedded version of iOS on the T2 chip is crashing. If you continue to get these kernel panics after uninstalling Sentinel One, then you probably have a hardware fault of some kind. You mentioned you had an external display connected. For kernel panics, external hardware is the same as kernel extensions, you have to keep them disconnected. Then, if you continue to have panics with no other cause, it must be a hardware fault. My point is, don’t automatically assume the problem is with the $3000 device when it is more likely the $20 software or hardware device.
RubenHarutyunov wrote:
I'm having random kernel panics on my new MBP. First time it occurred the external monitor was connected, the second time no devices were connected.
Here's the part from log message:
<Kernel panic.log>
Is there any solution for this? Is it a hardware or software problem? I'm really disappointed because these kind of things should not happen on $3000+ device.
Thanks in advance for your help,
Ruben
Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.
If your Mac spontaneously restarts or displays a ... - Apple Support
https://support.apple.com/en-us/HT200553
You can post your Kernel Panic report in their entirety here, preferable three separate reports in three separate "Additional Text" box (see menu below) for ease of reading and comparison. A single report may be useful but does not establish a trend for a meaningful diagnosis.
Kernel Panic reports can be found /Library/Logs/DiagnosticReports
From the Finder>Go>Go To Folder, copy and paste:
/Library/Logs/DiagnosticReports
ends in .panic post the whole report.
Maybe that's the reason:
System uptime in nanoseconds: 420954379429085
last loaded kext at 373502839740069: com.sentinelone.sentinel-kext 2982 (addr 0xffffff7f87b2b000, size 319488)
last unloaded kext at 373498643476579: com.sentinelone.sentinel-kext 2964 (addr 0xffffff7f87b2b000, size 241664)
But first time I had kernel panic before loading this extension
I was having problems attaching here, so I created gists:
Thanks for your help.
I have only one kernel extension and I was experiencing panics even before I installed it.
Index Refs Address Size Wired Name (Version) UUID <Linked Against>
133 0 0xffffff7f8431c000 0x3c000 0x3c000 com.sentinelone.sentinel-kext (2982) 603B4535-87A1-369C-95D7-D79F0BC1041C <65 21 6 5 3 2 1>
Also, in case this can help, I'm attaching EtreCheck report:
https://gist.github.com/K-DOT/e059d3113bde07058705a21d033f6971
Your already well protected Macintosh computer does not need no stinking' third party add-ons to be secure.
Effective defenses against malware and ot… - Apple Community
.
I know, but in company that I'm working in it's a strict requirement to have this crap installed in order to connect to internal network.
Do you think that it was the root cause of the panic?
Yes, I do.
If your company or school insists, then I suggest you use MalwareBytes or ClamXAV, either of which are much more sane and do not scan unrelentingly looking for antique Windows Viruses.
Kernel panic on new MacBook Pro 16 (can be related to T2)
