I have been using my Macbook Pro for about 8months now and I’ve taken complete care of it. But today while using it sufdenly a black spot appeared on my screen with lines passing through it. I have no idea what the problem is. Whatever the problem is, is it covered under the warranty?
[Re-Titled by Moderator]
MacBook
abhisek97 wrote:
I have been using my Macbook Pro for about 8months now and I’ve taken complete care of it. But today while using it sufdenly a black spot appeared on my screen with lines passing through it. I have no idea what the problem is. Whatever the problem is, is it covered under the warranty?
https://discussions.apple.com/content/attachment/25740ec8-9019-4ba9-bef7-a876a3c2b8f4
Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
also you can
Try resetting the SMC https://support.apple.com/en-us/HT201295
no harm in either, no data lose.
If no resolve take it in —yes if under warranty you will be covered upon inspection.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
From iOS device using the app to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
When you take in for service—verify you have function current backup plan in the event you have to restore all you user data:
3-2-1 Backup Strategy: three copies of your data, two different methods, and one offsite.
Boot clone https://discussions.apple.com/docs/DOC-10081
How to use Time Machine to back up or restore your Mac: https://support.apple.com/en-us/HT201250
Use DiskUtility Restore feature https://support.apple.com/guide/disk-utility/restore-a-disk-dskutl14062/mac
note: >System Preferences>Security & Privacy >Privacy>Full Disk Access
unlock the padlock, press the + button and add Disk Utility
.
Artifacts like that one correlate with cracked screen.
You should contact Support, make a Genius Bar appointment (if available in your area) and have the screen inspected.
I took it to the official apple service centre here (as we don’t have a genius bar here). They said they’ll diagnose it but they don’t expect it to be covered under warranty. It used to work completely fine until suddenly the spot appeared and they say it looks like a pressure damage (which clearly is not the case). Can you help me with telling me what exactly is wrong with my Macbook?
Thanks I really appreciate your help.
A black spot appeared on my Macbook Pro screen with lines passing through it
