Can’t update card details

I received a new bank card and whenever I try to update my payment and shipping details I get a message saying ‘’we’ve run into a problem, please try again later’’. Have logged into my Apple ID and updated all my details to match home address etc with correct card details but it’s made no difference! Any help?

iPhone XS, iOS 13

Posted on Feb 28, 2020 9:12 AM

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1 reply

Eric Root

Level 10

685,221 points

Feb 28, 2020 9:30 AM in response to Erikmac81

Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Store - Contact Us - Official Apple Support. https://support.apple.com/en-euro/itunes-contact

iTunes Support – world wide https://support.apple.com/choose-country-region/itunes

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Can’t update card details

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