Difficult to initiate live TV streamings on Apple TV Gen5 over Inmarsat satellite KA band internet

Hello there,

I am having intermittent issue with an Apple TV when doing DirecTV live streaming over Inmarsat KA band high speed internet.


The internet speed is like 6-10Mbps and network latency is around 600ms due to the distance of the satellites. Sometimes, the Apple TV will just stuck as loading/buffering page or saying the content could not be loaded, while sometimes it works fine after a little bit long waiting.


I have tried Roku TV and it works much better than Apple, so I wonder if any settings I could change in the Apple TV to make it more adaptable to such high latency internet? Thank you!

Apple TV 4K, tvOS 12

Posted on Feb 28, 2020 1:49 PM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Difficult to initiate live TV streamings on Apple TV Gen5 over Inmarsat satellite KA band internet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.