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Difficult to initiate live TV streamings on Apple TV Gen5 over Inmarsat satellite KA band internet

Hello there,

I am having intermittent issue with an Apple TV when doing DirecTV live streaming over Inmarsat KA band high speed internet.


The internet speed is like 6-10Mbps and network latency is around 600ms due to the distance of the satellites. Sometimes, the Apple TV will just stuck as loading/buffering page or saying the content could not be loaded, while sometimes it works fine after a little bit long waiting.


I have tried Roku TV and it works much better than Apple, so I wonder if any settings I could change in the Apple TV to make it more adaptable to such high latency internet? Thank you!

Apple TV 4K, tvOS 12

Posted on Feb 28, 2020 1:49 PM

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Posted on Feb 28, 2020 2:22 PM

Please refer To https://support.apple.com/en-us/HT204400

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Difficult to initiate live TV streamings on Apple TV Gen5 over Inmarsat satellite KA band internet

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