Withdrew money

Good afternoon! Yesterday I bought in the game a pack for 229 rubles. This purchase was available only once. But from my phone money was taken twice... The game company advised me to write to you about this problem. I have screenshots to prove my words. Hope You will help me.



[Image Edited by Moderator to Remove Personal Information]

iPhone X

Posted on Mar 4, 2020 3:53 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2020 8:12 AM

This is primarily a user-to-user support forum; other Apple users like you.

You may want to use the following to contact Apple: Request a refund for apps or content that you bought from Apple - Apple Support

3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Withdrew money

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.