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Elias Rahme Author

Level 1

28 points

iPhone X freezes after use of emojis in any app, especially Whatsapp/instagram

Hy,

I am posting this question on behalf of my friend.

His iPhone X freezes frequently when he uses an emoji in any chatting platform. I tried all the tricks in the book to fix it for him:

restart/check software update - updated to the latest iOS
backup/reset/restore
disabling all the prediction/autocorrect... options in the keyboard
uninstall/re-install emoji keyboard
uninstall/re-install the designated apps

I've tried all the options available online, and it seems that the problem persists no matter what i did. What usually happens is:

he types the emoji
he hits send
the iPhone freezes for 1-2 minutes. Completely stops responding ( No lock, no app switching...nothing)
After the freezing time, the iPhone un-freezes and simulate all the tapped interfaces while it was freezing( i.e. If while it was frozen, we click on the lock button, after un-freeing the iphone locks.)

Can you please advise?

iPhone X

Posted on Mar 5, 2020 5:19 AM

Top-ranking reply

Castore88

Level 1

18 points

Posted on Apr 18, 2020 11:55 AM

I RESOLVED the problem. I guess you all will resolve in this way.

You have to go to Settings -> Reset -> Reset Keyboard Dictionary.

Tell me if it’s useful for someone.

Apple should fix the bug... I found this solution after 1 year... 1 year using iPhone with this crashes... I’m very disappointed....

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58 replies

Jul 9, 2020 1:59 AM in response to Castore88

I have been searching for this for ages!!! Thank you so much. My phone no longer freezes 🥳

Jul 15, 2020 10:23 AM in response to Castore88

This definitely fixed my phone!! I've never wanted a new iPhone so bad in my life; figured it was a hardware issue. So glad I found this answer!!!!

Jul 16, 2020 6:13 AM in response to Castore88

Wow! I’ve been dealing with this for 7 months and tried everything — even got a new phone (but it kept the old settings, so same problem) — and nothing worked until I found this! Thank you! 🙌🏼

Jul 16, 2020 10:44 PM in response to Elias Rahme

It works for me! After a week and calling Apple support

Jul 21, 2020 9:10 PM in response to Elias Rahme

Trust me you are like a god to me ! I was facing this issue since very long and you fixed it in seconds ! You are Amazing ! Even Apple Service center couldn’t help me

lee7899

Level 1

4 points

Jul 24, 2020 9:22 PM in response to Castore88

thank you so much!!!! it worked😎😎😎😎😎

Starszzz

Level 1

4 points

Jul 31, 2020 5:55 PM in response to Elias Rahme

a huge thank you to @Castore88!! had the same problem for about a year and it's finally fixed!!!

Apple - please investigate!!

Aug 3, 2020 9:49 AM in response to Castore88

Thank you so much!!!!!!

I also had this issue. APPLE even replaced my phone!!!! Then it still did it, your method worked, thank you so much

JP3_

Level 1

4 points

Aug 28, 2020 1:21 PM in response to Castore88

Thank you so much!! I have suffered from this "emoji" disease for over a year, and this tip completely fixed the issue. Thank you so much for sharing.