iPhone X freezes after use of emojis in any app, especially Whatsapp/instagram
Hy,
I am posting this question on behalf of my friend.
His iPhone X freezes frequently when he uses an emoji in any chatting platform. I tried all the tricks in the book to fix it for him:
- restart/check software update - updated to the latest iOS
- backup/reset/restore
- disabling all the prediction/autocorrect... options in the keyboard
- uninstall/re-install emoji keyboard
- uninstall/re-install the designated apps
I've tried all the options available online, and it seems that the problem persists no matter what i did. What usually happens is:
- he types the emoji
- he hits send
- the iPhone freezes for 1-2 minutes. Completely stops responding ( No lock, no app switching...nothing)
- After the freezing time, the iPhone un-freezes and simulate all the tapped interfaces while it was freezing( i.e. If while it was frozen, we click on the lock button, after un-freeing the iphone locks.)
Can you please advise?
iPhone X