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If I was ever in doublt if an email message was legitimate or a phish, I would always "view email headers" on my Samsung S9. Then if it was a fake, I would copy and report it to the ISP. I cannot find a way to do this on my new iPhone 11. Can someone tell me how to look at the full headers of an email on this new phone? Thank you,
If I can’t see the headers, how can I rule out if the email is from the real company or someone pretending to be the company. I know if the grammar is poor that is a major sign but what if the email is well written? I prefer to check the headers before taking any action. Why would Apple not give us the ability to verify the sender?
If I can’t see the headers, how can I rule out if the email is from the real company or someone pretending to be the company. I know if the grammar is poor that is a major sign but what if the email is well written? I prefer to check the headers before taking any action. Why would Apple not give us the ability to verify the sender?
I asked how to copy the headers to be able to pass on to report spam. The link I was sent mostly had nothing to do with headers. The one message that did mention headers said “To report a suspicious email, forward the message to Apple with complete header information “. BUT it STILL DID NOT TELL ME HOW TO FIND AND COPY THOSE HEADERS!
I don’t know any thing about setting up certificates to check an email I got for whether it is valid or not. But at least now I know Apple has no way to even attempt to verify an email. While headers are difficult to look at, it at least helped me most of the time. Thanks.
Here is Apple guidance on how to avoid phishing/fake/scam messages: https://support.apple.com/en-us/HT204759
You can request an enhancement to Mail app by completing feedback form at https://www.apple.com/feedback/iphone.html.
CBorJB wrote:
If I can’t see the headers, how can I rule out if the email is from the real company or someone pretending to be the company. I know if the grammar is poor that is a major sign but what if the email is well written? I prefer to check the headers before taking any action. Why would Apple not give us the ability to verify the sender?
If you want to verify the identity of the sender, set up certificates and digitally sign the mail.
As you're likely well aware, sending email addresses are routinely spoofed, and reading through the SMTP headers is a problematic approach at best. Some header forgeries are crude, and some others are pretty good. And the points of injection can and do vary.
Worse for tracking down these folks and these activities, the spammers routinely and rapidly churn through domains used and the forwards are often keyed or time-limited, all in an effort to thwart efforts to shut down their businesses.
If you'd like to see a view raw source capability added into iOS and iPadOS, log some feedback with the folks at Apple:
Otherwise, you can choose to forward the entire message to Apple, at the phishing email address. Or delete the message. Or you can repeat your question around the lack of raw-source access of course, though the answer remains the same. iOS and iPadOS do not presently provide the capability to view raw message source.
I tried that but it didn’t give me any in sight as to the legitimacy of the sender
CBorJB wrote:
I asked how to copy the headers to be able to pass on to report spam. The link I was sent mostly had nothing to do with headers. The one message that did mention headers said “To report a suspicious email, forward the message to Apple with complete header information “. BUT it STILL DID NOT TELL ME HOW TO FIND AND COPY THOSE HEADERS!
Yes, it did.
Forward the message. The whole message. Which is the only option here. The headers will be along for the ride.
You can prove this yourself by forwarding from iOS to another mail account on some other OS, and viewing raw there.
I too have occasionally been derailed by this same intentionally-simpler aspect of Apple documentation. Not everybody knows about the message headers. Or wants to know.
CBorJB wrote:
I asked how to copy the headers to be able to pass on to report spam. The link I was sent mostly had nothing to do with headers. The one message that did mention headers said “To report a suspicious email, forward the message to Apple with complete header information “. BUT it STILL DID NOT TELL ME HOW TO FIND AND COPY THOSE HEADERS!
Use the second link you received if you haven't found what you looking for in the first one. iOS Mail app does not give option to view headers.
iOS and iPadOS do not implement viewing the raw message mail headers, though you can press and hold on the sending address and see the details of that.
view and copy full email message header in iPhone 11 to report spam
