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Error message "The operation couldn't be completed. (PHAssetExportRequestErrorDomain error 2.)" when copying shared album to local album on Mac

I need to download a shared album in Photos (Version 5.0 - 131.17.170) to a new local album so I can sort it by date. When I try to do so it nearly completes but before it finishes I get the error;

"The operation couldn't be completed. (PHAssetExportRequestErrorDomain error 2.).

I have tried this with the full album (~4.5k photos and videos) and with smaller portions of the album. I get this error message each time. I was able to get 1 photo exported to the local album but doing that 4.5k times might be a little tedious [/s].

Does anyone know how to resolve this error so I can export/download to my local album from the shared album?

Posted on Mar 7, 2020 3:16 PM

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1 reply
Question marked as Helpful

Mar 8, 2020 9:52 AM in response to Richmond BC Canada

Hello Richmond BC Canada.


Thanks for reaching out to Apple Support Communities.


I understand that you are having some trouble with downloading a shared photo album because of an error. I will be glad to assist.


Let's use the Photos library repair tool to see if that helps:


How to use the Photos library repair tool


If the issue persists, I would recommend trying safe mode, a test user account:


Use safe mode to isolate issues with your Mac


How to test an issue in another user account on your Mac


Let us know how it goes:


Cheers.

1 reply
Question marked as Helpful

Mar 8, 2020 9:52 AM in response to Richmond BC Canada

Hello Richmond BC Canada.


Thanks for reaching out to Apple Support Communities.


I understand that you are having some trouble with downloading a shared photo album because of an error. I will be glad to assist.


Let's use the Photos library repair tool to see if that helps:


How to use the Photos library repair tool


If the issue persists, I would recommend trying safe mode, a test user account:


Use safe mode to isolate issues with your Mac


How to test an issue in another user account on your Mac


Let us know how it goes:


Cheers.

Error message "The operation couldn't be completed. (PHAssetExportRequestErrorDomain error 2.)" when copying shared album to local album on Mac

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