My Apple ID was hacked

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Level 1

16 points

My Apple ID was hacked

Yesterday my Apple ID was hacked. I got a mail from Apple that someone logged into my account from a MAC device (it wasn’t me) and Apple advised me to change my password if it wasn’t me. It happened yesterday at 10 pm but I didn’t see it until today, 9 am. I went to change the pass but it wouldn’t send the code to my phone. I went to settings to check if my phone number was still written and it was. I somehow guessed my security questions and changed my password as well as removed the MAC advice from my advices. At 7 am I got many texts in chinese and I’m worried about what happened. Can someone help me? Pic of the messages attached

iPhone 11, iOS 13

Posted on Mar 8, 2020 6:52 AM

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Answer 1

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Eric Root

Level 10

684,117 points

Mar 8, 2020 6:59 AM in response to lo_sha

If you successfully changed your password, you can ignore the messages. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.

Link to contact Apple Support in the article.

Apple ID has been compromised. https://support.apple.com/en-us/HT204145

Note the restrictions in the article.

Apple ID Name Change. https://support.apple.com/en-us/HT202667

What to do after you change your Apple ID or password - Apple Support https://support.apple.com/en-us/HT204071 I suggest doing this before you change your Apple ID or password.

Apple ID -Two-factor authentication https://support.apple.com/en-us/HT204915

Two Factor Authentification availability. https://support.apple.com/en-us/HT205075

Apple ID - Using app-specific passwords. https://support.apple.com/en-us/HT204397

Apple ID - Two Step Verifications FAQ https://support.apple.com/en-us/HT204152

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My Apple ID was hacked

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