All of my notifications for Instagram are turned on but I still never get notified.

I’ve been experiencing a problem with my notifications for Instagram. All of my notifications for the app are turned on but I still never get notified. I get notifications for all of my other apps but not Instagram for some reason. This has been going on for months now and I tried contacting Instagram but they won’t give me a response. I think it might be a problem with my phone because I receive notifications for Instagram on other devices.



[Re-Titled by Moderator]

iPhone 7 Plus, iOS 13

Posted on Mar 9, 2020 6:46 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2020 1:21 AM

I had this problem for 3 weeks when I got a new phone. Worked on my iPad and on my husbands phone for my account but when I called Apple they claimed they didn’t know if anyone else experiencing this problem and it was instagrams fault. In the end I found one advisor who told me to attach phone to computer and do a complete erase of my phone and reinstall from iTunes. After having done an erase and reinstall from iCloud which didn’t make a difference and took me all day, this time instead of erasing then reinstalling from back up I set up the phone manually. This meant having to go to the App Store and redownload all my purchased apps and logon to them all again etc and even redownload all my music and two evenings later I’m still not completely done, but I’m pleased to say I now get Instagram notifications!!

20 replies

Apr 11, 2020 10:01 AM in response to Aridock

Check your Settings for your Instagram. (See the GIF provided by SravanKrA).


Also make sure to check the settings under Settings --> Notifications --> Instagram. (Settings app should be on your home screen)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

All of my notifications for Instagram are turned on but I still never get notified.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.