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MacBook Pro 2019 Screen bump

Hi there,

I have discovered today that my 8 months old MacBook Pro had a dark spot on the display, it is very small though and only noticeable when the screen is a light colour. I thought it was dust, so I wiped my screen and after what felt like a long time, I felt a small bump on the screen. I contacted apple support and no go with them. I have booked an appointment with the Genius Bar.


Just wanted to ask if anybody experienced the same issue.


Thanks in advance.

MacBook Pro 15”, macOS 10.15

Posted on Mar 12, 2020 12:19 AM

Reply
1 reply

Mar 12, 2020 4:34 AM in response to MoSaleh22

MoSaleh22 wrote:

Hi there,
I have discovered today that my 8 months old MacBook Pro had a dark spot on the display, it is very small though and only noticeable when the screen is a light colour. I thought it was dust, so I wiped my screen and after what felt like a long time, I felt a small bump on the screen. I contacted apple support and no go with them. I have booked an appointment with the Genius Bar.

Just wanted to ask if anybody experienced the same issue.

Thanks in advance.
https://discussions.apple.com/content/attachment/711ed6bf-7520-45e1-9998-9d4c7a8728a1



Take it in for assessment—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


https://checkcoverage.apple.com/

https://support.apple.com/my-support


*

https://appleid.apple.com/


https://support.apple.com/en-hk/aasp-program

Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8

MacBook Pro 2019 Screen bump

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