Libecomlodr.dylib

Every time I reboot I receive a notification that I need to move "Libecomlodr.dylib" . I move it to trash and reboot the computer to have the same prompt appear? Any ideas? Thanks so much.

Posted on Mar 12, 2020 4:34 PM

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Question marked as Top-ranking reply

Posted on Mar 13, 2020 10:00 AM

 1. Remove Adware


     Run  the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

     For instructions:  Install Malwarebytes for Mac v4   Uninstall Malwarebytes for Mac

     Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.

     Restart the computer and relaunch Safari holding the shift key down.

     Repeat the scan couple of times.


 2. Additional steps to take if necessary (1) 


  1. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

  4. Restart your Mac. Relaunch Safari holding the Shift key down.      


3. Additional steps to take if necessary (2)


   1. Remove unknown profiles.

      System Preferences > General > Profiles

      Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .

      When Profiles pane opens, select the unknown profile and click the minus button at the bottom.

       Profiles: https://support.apple.com/guide/mac-help/configuration-profiles-standardize-settings-mh35561/mac


  2. Remove unknown Login item.

       System Preferences > Users & Groups > Login items

       Authenticate and unlock the lock.

      Highlight the unknown login item  and click the “-“ button at the bottom left to remove it.

8 replies
Question marked as Top-ranking reply

Mar 13, 2020 10:00 AM in response to charity103

 1. Remove Adware


     Run  the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

     For instructions:  Install Malwarebytes for Mac v4   Uninstall Malwarebytes for Mac

     Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.

     Restart the computer and relaunch Safari holding the shift key down.

     Repeat the scan couple of times.


 2. Additional steps to take if necessary (1) 


  1. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

  4. Restart your Mac. Relaunch Safari holding the Shift key down.      


3. Additional steps to take if necessary (2)


   1. Remove unknown profiles.

      System Preferences > General > Profiles

      Open System Preferences, click the “Profiles” icon ( a checkmark on a gear) .

      When Profiles pane opens, select the unknown profile and click the minus button at the bottom.

       Profiles: https://support.apple.com/guide/mac-help/configuration-profiles-standardize-settings-mh35561/mac


  2. Remove unknown Login item.

       System Preferences > Users & Groups > Login items

       Authenticate and unlock the lock.

      Highlight the unknown login item  and click the “-“ button at the bottom left to remove it.

Mar 25, 2020 2:35 PM in response to chengsm

Unless your employer requires you to use Symantec Endpoint Protection you should uninstall it according to the developer's instructions. There is no need for any "cleaning", "optimizing", "speed-up" or anti-virus/protection apps. They are more detrimental to the system and application performance than good.


The macOS system's SIP (System Integrity Protection) does not need any help. Just follow the recommendations in Effective defenses against malware and other threats - Apple Community.    


Mar 19, 2020 2:41 PM in response to charity103

I’ve started getting the same alert and I’ve also tried moving it to the trash.


Doing some local searches and extensive googling, it looks to be part of a Symantec product for computer management set up by my IT and updates to Catalina have started triggering the warning.


I found a reference to it in the Library / Application Support / Symantec / SMC / tools / smbinst.sh file


Further googling lists it as a file that gets removed by Symantec removal scripts.


I’m going to guess that an update to the app is going to fix it or get it signed so that Catalina stops freaking out.

Mar 25, 2020 12:04 PM in response to charity103

I'm using Symantec Endpoint Protection.

The same issue appeared on my laptop after upgrading to Catalina 10.15.4. After the upgrade of Catalina, the error message came. Symantec didn't recognised the virus definitions version.

I was searching for the error on the web, but finally I uninstalled Symantec Endpoint Protection with a Mac OS reboot.

Then reinstalled Symantec Endpoint Protection, reboot Mac OS and launch the Symantec updates.

The error didn't reappeared.

Mar 13, 2020 9:54 AM in response to charity103

Hello charity103,


Welcome to the Apple Support Communities. I understand there is a notification asking to remove a specific file, but it continues to prompt after being removed. I'll do what I can to help.


These suggestions might work for you:


Thanks.

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