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iphone11 promax camera shaking, not focousing & noises

I’ve had the iPhone 11 pro max for a couple of months now no issues but recently the top camera only has started shaking, not being able to focus on objects and making noises when trying to use.


In the camera app and also in apps such as Snapchat and instagram this occours.


Have hard reset the phone and updated it. Any suggestions would be helpful thanks.

iPhone 11 Pro Max, iOS 13

Posted on Mar 13, 2020 3:55 PM

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Mar 13, 2020 4:37 PM in response to abbigail_

You would need to start a Support request with Apple. Use the contact Support link at the top of the page here. We can not determine if it is a warranty issue or not, we are not Apple employees, just users like you. Apple will explain your options when you start your claim.

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iphone11 promax camera shaking, not focousing & noises

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