cannot start editing photos

I have been attempting to edit some photos. I get a message "cannot start editing - photos cannot lotad adjustments for this page."


This is consistent - regardless of the photo selected.


Barry

MacBook Pro 13", macOS 10.15

Posted on Mar 14, 2020 4:09 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 18, 2020 11:20 AM

As a test launch Photos with the Option key held down and create a new, test library.  Import some photos and test to see if the same problem persists. Does it? (This tells us if the problem is limited to your current library or is more wide spread)


If the problem persists boot into Safe Mode (Use Safe Mode to isolate issues with your Mac and Playing Safe: what does Safe Mode Do?) and check there to see if the problem persists. (This tells us if there's any 3rd party software that might be contributing to the problem).

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 


Also what system and Photos versions are you running? Where is your library located and if on an EHD how is that EHD formatted and connected to your Mac?



28 replies
Question marked as Top-ranking reply

Mar 18, 2020 11:20 AM in response to Barry Hemphill

As a test launch Photos with the Option key held down and create a new, test library.  Import some photos and test to see if the same problem persists. Does it? (This tells us if the problem is limited to your current library or is more wide spread)


If the problem persists boot into Safe Mode (Use Safe Mode to isolate issues with your Mac and Playing Safe: what does Safe Mode Do?) and check there to see if the problem persists. (This tells us if there's any 3rd party software that might be contributing to the problem).

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 


Also what system and Photos versions are you running? Where is your library located and if on an EHD how is that EHD formatted and connected to your Mac?



Mar 19, 2020 10:31 AM in response to Barry Hemphill


Now that the test library works OK try again in your original library. That often fixes preference and cache files so the original library will work.


If you still can't edit in the original library log into another user account, Set up users, guests, and groups on Mac,  repeat the test library see if the problem persists. (This tells us if the problem is limited to your user account or is system wide).


If you can edit in the other user account go back to your account and download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.


Copy the report



and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report


IMPORTANT:

Before running Etrecheck assign Full Disk Access to Etrecheck so that it can get additional information from the Console and log files for the report:



ALSO IMPORTANT:


Then we can examine the report and see if we can determine the root of the problem.


Mar 18, 2020 5:08 PM in response to Old Toad

Are you running a managed or referenced library?

At the risk of exposing myself as a Luddite, I do not understand the question.


I do not have iCloud library enabled.


I did finally set up a test library. I managed to import a picture. Then I clicked edit and everything came up normally (the edit was available, no error message. Sorry I did not do that earlier.


Barry



Mar 19, 2020 3:39 PM in response to Barry Hemphill

Since you can edit in another library in your user account and in a library in another user account it appears that your library is the culprit.


I would suggest that you run the Photos first aid on the library but it can have some adverse effects on the library, like removing all of the face recognition from it. Léonie knows more about that and I'll set her either confirm repairing the library or not. Whatever you do make sure you have a current and full backup.



Mar 26, 2020 6:05 AM in response to Barry Hemphill

If you install PowerPhotos (the free trial version will suffice) and it can open the Photos Library, you can see the path to the original image file in the Info for selected photos.

You can download PowerPhotos here: https://www.fatcatsoftware.com/powerphotos/Docs/merge_libraries.html


Then you can compare the original image files and check them in another application, for example Preview. The Inspector in Preview can show you all kinds of EXIF and IPTC tags.


Did you install the update to macOS 10.15.4, and if yes, and did it make any difference?




Mar 18, 2020 1:51 PM in response to Barry Hemphill

What is the source of the photos? Have the photos been taken or edited with an iPhone or iPad, perhaps with an earlier version of iOS? Or have the photos been migrated from an iPhoto or Aperture Library? It may not be possible to edit a photo, if it has been edited in Aperture or iPhoto, unless we revert the photo to the original. The same may happen, if a photo with adjustments or effects applied has been synced from an older version of Photos iOS.

Is there any chnace that the library might be damaged? Has it been restored from a backup? Or synced with iCloud Photos with devices using differnet system versions?



Mar 22, 2020 2:44 PM in response to Old Toad

I am popping up again.


I backed up the photos library and then ran the repair. It ended normally. I tried in the library to edit a photo in the "repaired" library. Same error message.


Now for the odd part: I took a photo with my phone. Airdropped it to the MacBook Pro. Opened it and clicked edit. The edit info populated the right sidebar.


So, nothing in my existing library can be edited, but new photos may be edited.


Any more thoughts or shall I just accept that I cannot edit existing photos?


Barry

Mar 18, 2020 1:22 PM in response to Old Toad

Thank you for responding. I am really puzzled.


I tried to export a photo from the existing library. That failed with "unknown error (4)."


I started up in safe mode - same problem existed, same error message "cannot start editing........"


I am running Mac OS 10.15.3


Photos version: 5.0 (131.17.170)


The photos library is located in pictures. It is not on an EHD.


Thanks again.


Barry

Mar 18, 2020 2:37 PM in response to léonie

The photos were migrated from a former MacBook Pro.


Most of the photos were taken sometime ago with a 35mm SLR.


Some (but not all) were from an iPhoto library.


The library might be damaged.


It has been synced - probably with devices using different system versions.


Hopefully I have answered most of your questions semi-intelligently.


Barry


P.S. I do have backups but from what version, I do not know.

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