port forwarding troubleshooting

I'm trying to open a specific port for UDP networking and have followed all the instructions online that I see to set it up on my airport time capsule (ATC), but it's not working. I've also checked with my ISP who said they aren't blocking anything and I made sure I don't have the firewall on. I'm on a macbook pro on Mojave. Attached are some screenshots of the settings in the airport utility. Can anyone please suggest a way to troubleshoot this or point out what I'm doing wrong? Many thanks!




Posted on Mar 15, 2020 8:16 PM

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Posted on Mar 16, 2020 6:27 AM

I recall when I started that it was in DHCP and NAT, and I left it there because that was what I saw in several instructions I found online. I assume if I put it in Bridge mode, my ATC won't work as a router anymore, so the wifi network will no longer be active - is that correct?


DHCP and NAT would be the correct setting......IF.....you have a simple modem......one with only one Ethernet port. Example:



Off (Bridge Mode) would the correct setting.......IF.....you have a modem/router......which will almost always have at least 4 Ethernet ports. Example:




So.......DHCP and NAT would not be the correct setting to use if you have a modem/router.


I assume if I put it in Bridge mode, my ATC won't work as a router anymore, so the wifi network will no longer be active - is that correct?


If you put the Router Mode in Off (Bridge Mode), the Time Capsule will not act as a router. But....it can still provide a wireless network signal when it is in Bridge.


Here's the bottom line........


If you have a simple modem, the correct setting for the Time Capsule is DHCP and NAT

If you have a modem/router, the correct setting for the Time Capsule is Bridge Mode


We asked for the make and model of your "modem" to learn more about what kind of device that you actually have. A lot of folks call a modem/router a "modem", so If you do have a modem/router, Port Mapping will not work correctly on the Time Capsule.......because you will have in effect two routers on your network. You only want one device acting as a router on the network.


We also asked you to check and see whether "Status" appeared on an AirPort Utility check, and if it did, whether or not a Double NAT message appeared, but did not get an answer from you on that as well. A Double NAT situation will not allow Port Mapping to function correctly on the Time Capsule.





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18 replies

Mar 15, 2020 9:02 PM in response to mjd67

Do a simple test.


Open Terminal and type the following exactly.


traceroute 8.8.8.8


The result should show just one private IP.. but I suspect you have two.. the Cox box is a Router not a pure modem.


I get

traceroute 8.8.8.8


traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets


 1  192.168.20.1 (192.168.20.1)  2.202 ms  2.336 ms  1.170 ms (This is the only private IP)


 2  loop119171440.bng1.vdc03.mel.aussiebb.net (119.17.144.1)  7.692 ms  7.731 ms  6.621 ms


 3  be5.core1.equinix-sy1.syd.aussiebb.net (180.150.1.157)  22.193 ms  19.180 ms  18.625 ms


 4  hundredgige0-0-0-9.core1.vdc03.mel.aussiebb.net (202.142.143.228)  18.558 ms  18.747 ms  18.447 ms


 5  hundredgige0-0-0-16.core1.vdc01.syd.aussiebb.net (202.142.143.82)  17.774 ms  18.970 ms  18.212 ms


 6  108.170.233.195 (108.170.233.195)  17.544 ms


    209.85.247.133 (209.85.247.133)  18.762 ms


    209.85.255.165 (209.85.255.165)  19.535 ms


 7  dns.google (8.8.8.8)  17.271 ms  18.147 ms  16.925 ms

Mar 15, 2020 11:07 PM in response to mjd67

You are getting Public IP address so actually your fine.


2 10.75.151.1 (10.75.151.1) 8.427 ms 8.777 ms 7.685 ms


This turns up in some cable systems.


Anyway you can now check it by using a IP check.


Just type in google

what is my ip address


It will give you the IP address and it should agree with the current one here.



If the outside address does not match the inside address then something is wrong and it won't work.


see this port blocked when I use the check feature at <https://www.portchecktool.com/>


I would take as a grain of salt what most port checkers tell you.. the only way to find out is actually run the application externally to see if you can get access.


If you need more help we probably need to know what you are actually trying to do.



Mar 16, 2020 12:44 PM in response to mjd67

You have a simple modem, so the DHCP and NAT setting on the Time Capsule is correct.


Check to see what IP address has been assigned to the device that requires the port mapping. You would use that same IP address when you are setting up the port mapping settings in AirPort Utility.


In addition, you would want to make a DHCP Reservation for that same device, to make sure that it always receives the same IP address from the Time Capsule.


I have yet to find a reliable application or utility that works with port mapping / port forwarding. The only way that I know to test to see if port mapping is working is try it out from a remote connection. Go down to the coffee shop or restaurant and log onto the network there, then see if you can reach the device on your network that requires port mapping.





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port forwarding troubleshooting

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