Apple wallet keeps opening randomly in version 13.3

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Level 1

5 points

Apple wallet keeps opening randomly in version 13.3

I have an iPhone 6s. For the past week, Apple Wallet keeps opening at random times. Sometimes when I'm using an app, sometimes when I'm not. I've noticed it happens most often when the phone is tilted slightly, screen side up and home button at the bottom.

Are there any fixes out there? I don't want my wallet data showing up randomly on my screen. That's a major security problem.

iPhone 6s, iOS 13

Posted on Mar 19, 2020 11:01 AM

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Answer 1

Top-ranking reply

Axel Foley

Level 10

150,978 points

Mar 19, 2020 11:40 AM in response to kchm80

I would like you to try two things-

Force ReStart your iPhone and see if that solves the issue. Click here➔How to Force ReStart Your iPhone to learn how to conduct this procedure.
If the above does not help then we will need to determine whether it is a hardware issue and if it is then your iPhone may need some repairs. One of the things that can malfunction is the screen and digitizer (touch sensor). This can produce results form "ghost touches" in the affected area. Can you move the Wallet app to a different position on the screen? Put another app in its position. After that, see which app opens randomly. The Wallet App or the app that replaced its original spot. If the replaced App opens up randomly then we know that it is a hardware issue and you can then have your iPhone examined at an authorized repair center.

Axel F.

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Answer 2

Lylodemo

Level 1

4 points

May 1, 2020 12:41 PM in response to Axel Foley

My wallet keeps opening as well but it happens after my phone freezes, I moved the app out of the main screen thinking I was hitting off the app when trying to unfreeze the phone but it still keeps opening on its own :-(

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Apple wallet keeps opening randomly in version 13.3

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