I clicked on the pop up that said to update adobe flash drive. I have tried the simple solutions like trying to remove the extension etc. While on the internet it constantly redirects me to fake sites. any suggestions?
Thanks!
MacBook Air 13", macOS 10.13
1. Force Quit Safari.
Make Safari active.
Click in the menu bar, hold the shift key down and choose “Force Quit Safari’’
Safari will quit.
For another method.https://support.apple.com/en-us/HT201276
2. Launch Safari holding the shift key down.
3. Remove all Website Data
Enable Develop menu, click Develop in the menu bar and then “Empty Caches” twice.
https://support.apple.com/guide/safari/use-the-developer-tools-in-the-develop-menu-sfri20948/mac
4. Remove all Website Data except ones from Apple, iCloud, ISP and your banks.
Quote:
• Remove stored cookies and data: Click Manage Website Data, select one or more websites,
then click Remove or Remove All.
Removing the data may reduce tracking, but may also log you out of websites
or change website behavior.
https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
5.Clear History.
Click History in the menu bar and then “Show All History”.
Remove all items listed under “Last visited today.
https://support.apple.com/guide/safari/go-back-to-webpages-you-already-visited-ibrw1009/mac
6. Uninstall Adobe Flash Player.
https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
7. Restart the router.
8. Check for adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac v4 Uninstall Malwarebytes for Mac
1. Force Quit Safari.
Make Safari active.
Click in the menu bar, hold the shift key down and choose “Force Quit Safari’’
Safari will quit.
For another method.https://support.apple.com/en-us/HT201276
2. Launch Safari holding the shift key down.
3. Remove all Website Data
Enable Develop menu, click Develop in the menu bar and then “Empty Caches” twice.
https://support.apple.com/guide/safari/use-the-developer-tools-in-the-develop-menu-sfri20948/mac
4. Remove all Website Data except ones from Apple, iCloud, ISP and your banks.
Quote:
• Remove stored cookies and data: Click Manage Website Data, select one or more websites,
then click Remove or Remove All.
Removing the data may reduce tracking, but may also log you out of websites
or change website behavior.
https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
5.Clear History.
Click History in the menu bar and then “Show All History”.
Remove all items listed under “Last visited today.
https://support.apple.com/guide/safari/go-back-to-webpages-you-already-visited-ibrw1009/mac
6. Uninstall Adobe Flash Player.
https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
7. Restart the router.
8. Check for adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac v4 Uninstall Malwarebytes for Mac
You can always try downloading malwarebytes I can't remember now if they still offer the 1 month free trial but you can download it and just use it to clean your Mac up, they are one of the providers of anti malware best software out there and you can always cancel within a month.
Many thanks
Erik
Thank you for the suggestions. I restarted but when I used Safari and went to a good website an additional one popped up again. I read the other article. I do not know what I’m looking for in regards to what to uninstall or where the malware is located to remove it.
Hey so your having a few issues with your safari right, don't worry it happens to the best of us, we all make mistakes, so I just want to ask for you to restart your Mac as macOS includes a built-in tool that removes known malware when you restart your Mac. If that fails I have left a little article that might be of some assistance
How to block pop-ups in Safari
https://support.apple.com/en-us/HT203987
Many thanks
Erik
Adobe Flash Virus
