Apple Music is SO SLOW

OS X Catalina


The songs loading is extremely slow. The internet connection is working fine, everything else that requires internet is working.

MacBook Pro 15”, macOS 10.15

Posted on Mar 20, 2020 7:07 AM

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Posted on May 19, 2020 3:54 PM

After a ton of troubleshooting, I was able to figure out what my problem was. As has been reported in other threads, iTunes and now Music sometime duplicate your playlists (without you doing anything). I had a folder for my "Smart" playlists. When I opened that folder to check, it had duplicated my dozen or so smart playlists into about 300 smart playlists. When I deleted this Smart Playlist folder, all of the performance problems went away!!!!!

150 replies

Nov 16, 2020 8:40 PM in response to raz273

The problem is not your music app, but the service itself ! I'm not a user of Apple products and services. I begun to try Apple Music with a 3 free months offer. I really like the Apple Music app on Android. Nice design and the lyrics is a kill feature. But... On computer (Windows, Linux) I use Apple Music On Web. It's extremly slow to load, slow to play (I click on a song and it takes up to 10 secs to play). It happens on Chrome, Firefox, Edge... all browsers.


This year, I tried many music services : Deezer, Tidal, YouTube Music, Amazon Music, Spotify (that is my favorite and main service all days)... No one have the same performance issue of Apple Music. They load fast and works well. Spotify have a nice app that runs fast on Windows and Linux (others are web based).


I cancelled my Spotify renewal some days ago. Since I play music also on computer and not just on mobile, I've just renewed it in the last hour ! Apple Music can't be my streaming service at all !

Nov 26, 2020 1:23 AM in response to raz273

Me too, my mac is fine apart from APPLE MUSIC. iTunes worked fine. I use it to play MP3s that are stored locally on my macbook. Now APPLE MUSIC takes forever to load, spinning beach ball for every track, it is unusable. I have upgraded to Big Sur with no obvious improvement. Sadly I am going to have to migrate to another platform.


It is interesting to read that streaming is also slow, I had thought that perhaps APPLE were trying to persuade MP3 users to switch to streaming. Does anyone know if this is like to get fixed or if my time would be better used switching to another program?

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Apple Music is SO SLOW

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