Delivery delays COVID-19

Hi guys,


I recently ordered a Macbook Air and headphones on the 16th of March.

The headphones have been processed and shipped but the Macbook Air hasn't even been processed yet. The original estimated delivery date was 24th/25th. The original date has now been pushed back 6-7 days. I understand that in the current climate delays are to be expected however I need the Macbook for work and uni so I was wondering if anyone knows how long shipping is actually taking at the moment?

Also for clarity, I am located in Sydney.


Thanks!

MacBook

Posted on Mar 21, 2020 2:06 AM

Reply
217 replies

May 12, 2020 4:42 AM in response to applelover998

I am a teacher and now have 7 days left of classes. so I understand needing your equipment! I knew there were shortages in inventory, but I was told my device was already built and in stock.


I just don’t understand why some equipment is moving and others are just stuck! I have ordered from Best Buy and large items arrived in days. I just don’t understand why there isn’t some traceability, if it is displaying TN. I have to believe it is either lost or stuck out of the country. I guess this forum makes me feel a little better that I just have to wait it out and I am not alone.

May 19, 2020 8:56 AM in response to applelover998

Yeah, it seems like yours should be Preparing to Ship any day now then! One can only hope..


Estimated delivery date for me is Friday 22nd, and that hasn't changed throughout the whole process. Changed to Preparing to Ship about 8-ish hours ago and it's still at that stage. I read somewhere on this thread that it changes to Shipped relatively quickly after that though.


It's just generally reassuring to know that other people are waiting too!

May 22, 2020 4:56 PM in response to kacey-anna

I ordered a 1 3-inch MacBook Pro - Space GrayWith the following configuration:

2.0GHz quad-core 10th-generation Intel Core i5 processor, Turbo Boost up to 3.8GHz

13-inch Retina display with True Tone, Touch Bar and Touch ID, Intel Iris Plus Graphics, 16GB 3733MHz LPDDR4X memory

1TB SSD storage, Four Thunderbolt 3 ports.


I placed the order on march 15, and still says processing order, estimated delivery between march 26 - June 2. According to all these readings, I am curious to when this macbook pro will actually come, alot of people ordered there 1 week before i did and received theirs.


Jun 6, 2020 9:03 PM in response to kacey-anna

Canadian Customer here!


I ordered an iPad 10.2 inch with the apple pencil, my ordered was shipped within a couple hours after i ordered (May 28th) and expected to arrive at my door June 1st (with UPS). My order never arrived, it was moved to the 2nd and then the 3rd and then the 4th. And next thing my progress bar went back to the middle as if my order never arrived at my location. And it was shipped in my province (Ontario) so it is domestic. Contacted UPS they just kept telling me to check the tracker bar that hasnt updated since May 28th

Jul 7, 2020 12:33 PM in response to LovelyKi

I ordered a MacBook Pro June 23rd, then a few days later was told instead of a July 13 delivery date, it was being changed to the end of July. Yesterday I received a notification that it has been shipped, this morning it says it is being delayed and is awaiting release from customs in Shanhai! Although yesterday the delivery date said July 16th and today it says the 13th - so hopefully this is normal thing. I'm in Canada so things being delayed somewhat at the border isn't so uncommon. Keeping my fingers crossed that it will be here next week!!

Aug 6, 2020 3:16 AM in response to kacey-anna

I bought a Macbook Pro on Aug 3rd and delivery estimate is Aug 18th. It says on the order tracking they have everything they need to complete the order and will update the delivery date when it prepares to ship. I'm guessing they have no stock in my country (UK) so they're coming straight from China to customer or something, almost like dropshipping. Just a theory. I'll update this if it goes past estimated delivery date.

Aug 9, 2020 3:57 PM in response to el170

Mine hasn't been delivered yet. I ordered a MBA on June 19. I'm actually in the next window for delivery (August 7 to 11). It's been delayed four times already. The Apple order site is not encouraging this time either––it says the order is still "processing," not even "preparing to ship." So my guess is I'll be getting another delay notice. Extraordinarily frustrating, especially since Apple doesn't even give an explanation of the problem. Heck of a way to treat its loyal customers.

Aug 12, 2020 6:46 AM in response to kacey-anna

I ordered my Mac book pro 13” on July 26 , expected arrival aug 4-11. I got an email yesterday saying it was now delayed until September 2-11 SO ANNOYING!!! I needed it for school I start in a week! I feel they shouldn’t have an estimated arrival window if they know they can’t fulfill the orders 😡 now it finally charged my account and went from processing to preparing to ship but who knows when it will actually ship! So aggravating 😩

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Delivery delays COVID-19

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