Watch shuts down during exercise


My Watch series 2 sporadically shuts down during exercise. I can be swimming, walking, or biking. It will start tracking the exercise and then at some point later during the workout I’ll look down at my watch and it will be totally off, requiring me to turn it back on. Never shuts down at any other time. only when the exercise is running. I noticed this began after it updated to watchOS 6.1.3. I’ve reset it, erased it and reinstalled from backup without improvement. It’s not the battery because once it restarts it’ll be fine the rest of the day(s) until I workout again. The workout power saving mode has been on for years and has not been a problem in the past. I have very few other apps on the watch, too. Pretty basic set up.


Anyone have this occur, too? Bug? Does Apple know?

Apple Watch

Posted on Mar 21, 2020 12:26 PM

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Posted on Sep 19, 2020 12:47 PM

To me, it sounds like the most likely cause is battery degradation. As batteries get older, they sometimes no longer discharge in a graceful way. In a “normal” battery discharge, the battery voltage declines gradually as the battery is being discharged. When a Li ion batteries get older, they sometimes experience sudden, large, unexpected voltage drops during discharge, especially if the discharge rate is high. The watch electronics need a certain minimum voltage to operate properly. When there is a sudden, unpredictable drop in the battery voltage below the minimum level, the watch cannot react fast enough to handle it gracefully, provide warnings, etc. It just dies or attempts to reboot as many people have described. The various solutions that people have offered such as turning off WiFi, background apps, etc. are all actions that reduce the load on the battery, i.e. the discharge rate. Under low/normal load conditions, the battery voltage may behavior ok and decline gradually, but under the higher load conditions, the sudden voltage drop may occur. When the watch is in exercise mode, it is continuously active, and also measuring heart rate, both of which add a lot to the rate of battery discharge, thereby setting up the conditions for the voltage crash and the watch shutdown. You can employ the “workaround” strategies of reducing load by turning off WiFi, etc., but this is likely only a stopgap as the battery performance will continue to decline and, eventually, even the reduced load will be too much. My suggestion is that you consider having the battery replaced. I think Apple will do it for $79, or you can take it to a variety of repair shops. I suppose there are kits to do-it-yourself, but I don’t recommend it, especially if you care about the water resistance.


I have a Watch 2 that is experiencing this issue. Turning off WiFi has helped, so I will use it this way for awhile, especially since it is an old watch that I only use for exercising. (I have a newer one for other times.). But I think the battery’s days are numbered...


I see that some people have sent their watches into Apple, and Apple has returned them saying the diagnostics check out ok. But unless their diagnostics test the watch under high discharge conditions, they may not detect the problem. The rate of battery discharge and voltage decline under low load conditions may look ok in their diagnostic test, so they may think that the battery still has adequate life left.

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242 replies

May 5, 2020 5:31 PM in response to Okfine2065

Is your watch new? Interesting. My watch is a series 2. I have worked out about 3-4 times since my last post and it has not shut off again...yet. I decided to try unlinking my company’s health app (tracks steps and such) to see if that is an issue. The health app is on the phone and only reads watch data via the health app, I think, so I don’t see how that would make any difference but I’m trying it anyway. I need a few more workouts to see how things hold up. Will keep you posted. Fingers crossed.

Jun 2, 2020 12:11 PM in response to BChach

Reading all of this with great interest as mine is doing the same! I have done a complete factory reset. But nope. I find that if I catch it as soon as it turns off, I can turn it back on, log in, and start the workout tracking and it will resume with the workout. But what a pain! And if you don't catch it right away, you lose all data from the workout. Today it shut down twice on my stationary bike ride. And, here's a new one.. it shut done once when I was on a strider looking at my exercise/move/stand rings!


But I'm SO glad I didn't go buy a new one! You are saying this happens regardless of watch model so that would have been such a waste of money! Hoping someone figures this out! My June goal was to close all the rings every day.. which is pretty danged hard with this issue!

Jun 8, 2020 3:08 PM in response to Gel_76

It was the update on the 24th March that did it. I can track it with my exercise use before that, and I went into lock down a week later and so stopped going to the gym or exercising in general. After the Australian lockdown announcements, I started going for walks outside and there is only a little movement in the exercise ring. I noticed it about the 5th of April.

Jun 28, 2020 3:03 PM in response to bettyfromseattle

I need the wifi for my sleep app for some reason.


i tried to disable wifi by flicking the screen up and it would come back on. My workout app on Saturday shut down after 1.39 minutes. I was able to restart and it shut down again, and I restarted again and it was fine. That was with wifi coming back on.

i disabled the wifi in settings but realised I needed it for my sleep app as that wasn’t working when it was disabled.


Its a pretty poor solution to something that they messed up.

Jul 10, 2020 8:16 AM in response to JerryJersey

I tried turning off Wi-fi but same result. Possibly even worse as it went to power reserve twice on the same ride after I stopped and restarted the Watch...

This morning I turned off both Mobile Data and Wi-fi and I didn’t get a problem, but as a workaround having to do this really sucks on a £700 piece of hardware.

I still think there’s an algorithm in there that freaks out when it gets out of range of cell, Wi-fi and its paired watch. Either that or Apple have underspec’d the battery and its not up to the job.

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Watch shuts down during exercise

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