Watch shuts down during exercise


My Watch series 2 sporadically shuts down during exercise. I can be swimming, walking, or biking. It will start tracking the exercise and then at some point later during the workout I’ll look down at my watch and it will be totally off, requiring me to turn it back on. Never shuts down at any other time. only when the exercise is running. I noticed this began after it updated to watchOS 6.1.3. I’ve reset it, erased it and reinstalled from backup without improvement. It’s not the battery because once it restarts it’ll be fine the rest of the day(s) until I workout again. The workout power saving mode has been on for years and has not been a problem in the past. I have very few other apps on the watch, too. Pretty basic set up.


Anyone have this occur, too? Bug? Does Apple know?

Apple Watch

Posted on Mar 21, 2020 12:26 PM

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Posted on Sep 19, 2020 12:47 PM

To me, it sounds like the most likely cause is battery degradation. As batteries get older, they sometimes no longer discharge in a graceful way. In a “normal” battery discharge, the battery voltage declines gradually as the battery is being discharged. When a Li ion batteries get older, they sometimes experience sudden, large, unexpected voltage drops during discharge, especially if the discharge rate is high. The watch electronics need a certain minimum voltage to operate properly. When there is a sudden, unpredictable drop in the battery voltage below the minimum level, the watch cannot react fast enough to handle it gracefully, provide warnings, etc. It just dies or attempts to reboot as many people have described. The various solutions that people have offered such as turning off WiFi, background apps, etc. are all actions that reduce the load on the battery, i.e. the discharge rate. Under low/normal load conditions, the battery voltage may behavior ok and decline gradually, but under the higher load conditions, the sudden voltage drop may occur. When the watch is in exercise mode, it is continuously active, and also measuring heart rate, both of which add a lot to the rate of battery discharge, thereby setting up the conditions for the voltage crash and the watch shutdown. You can employ the “workaround” strategies of reducing load by turning off WiFi, etc., but this is likely only a stopgap as the battery performance will continue to decline and, eventually, even the reduced load will be too much. My suggestion is that you consider having the battery replaced. I think Apple will do it for $79, or you can take it to a variety of repair shops. I suppose there are kits to do-it-yourself, but I don’t recommend it, especially if you care about the water resistance.


I have a Watch 2 that is experiencing this issue. Turning off WiFi has helped, so I will use it this way for awhile, especially since it is an old watch that I only use for exercising. (I have a newer one for other times.). But I think the battery’s days are numbered...


I see that some people have sent their watches into Apple, and Apple has returned them saying the diagnostics check out ok. But unless their diagnostics test the watch under high discharge conditions, they may not detect the problem. The rate of battery discharge and voltage decline under low load conditions may look ok in their diagnostic test, so they may think that the battery still has adequate life left.

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242 replies

Aug 1, 2020 11:03 AM in response to bettyfromseattle

I really don’t see how it’s a Covid tracking issue.

I rode today but took my phone too. Left WiFi and Cellular data turned on and everything worked fine.

The issue is the watch beaconing out for a connection to something and draining the battery. It’s like a cellphone battery drains much faster when you’re in an area with poor or intermittent cell coverage.

Aug 29, 2020 12:41 PM in response to BChach

I started noticing this too a few months ago when I was working out. Once I accidentally hit my watch because it was being unresponsive, Now it ALWAYS shut off whenever I hit the side where the speaker is on for some reason??

I sent it sent it to Apple to see if they can replace/repair it but they sent it right back saying there was no problem. This is really strange especially because I had the original apple watch from 2015 and used it for 4 years with no problems at all.

Sep 21, 2020 6:11 PM in response to rogerfrommalvern

I have a Watch 2, as well. I am not able to update to WatchOS 7 due to the watch age, but has anyone tried to update their watch to 7 and how has that impacted this workout issue??


Turning WiFi off on the watch helped for a while during the past few months but then it stopped working and the watch is crashing again at virtually EVERY workout. Interesting theory about the battery life. I don’t know how to test that without spending money to replace the battery, though. I do care about the water resistance because I used to use it (notice past tense) to track my swim workouts. It’s not usable for workouts now, though, because I cannot keep turning it on every time it crashes while I am in the pool.

Sep 24, 2020 6:30 PM in response to BChach

Today I updated my Cellular enabled Watch 3 to OS7, did a 5 mile run with Power Saving Mode on (no cellular) and it worked fine. Couldn't receive a call or texts, etc., so still not meeting my expectations, but I was able to finish the run and listen to a playlist that was on the watch.


Did it again with Power Saving Mode off (cellular on). This was the only change (other than running slower cause, well, I had just run so..) About 20 mins into the run..... Watch shut down. Same problem, so OS7 didn't fix it. For you power aficionados out there; the watch battery was about 70%, headset was about 80%.


Very disappointing.



Sep 24, 2020 8:22 PM in response to JerryJersey

When you turned the cellular back on, you increased the drain on the battery. The increased drain caused the voltage to drop below minimum operating level, and then the watch crashes. The fact that the battery still shows a 70% charge is meaningless. The power management algorithm still thinks the battery has a charge, which it does, but the battery voltage is breaking down under higher load. This is a common symptom of a Li ion battery going bad. My Apple Watch 2 will go about 90 minutes in exercise mode before crashing. I actually happened to catch it in the act of crashing last week, and the battery screen flashed “low battery” mode for a couple of seconds before completely blanking, indicating that the power management software detected the problem before the voltage really tanked. When I restarted the watch, it showed 50% charge, but was no longer able to operate in exercise mode, so the indicated charge level is not a good indicator of battery health. These batteries last about 3 years. After that, you should expect to have to replace them. They do not always degrade gradually and gracefully.


i do not believe it his is an OS problem. Changes in the os may have increased the battery current draw, thereby exacerbating the issue, but it is very unlikely that the os itself is the root cause. .

Sep 29, 2020 2:06 PM in response to rogerfrommalvern

I have been following this thread for a month or so as my 44mm series 4 cellular watch was doing the same thing, shutting down when out on a run (I use the Nike Run Club app).

I do really like your theory about battery voltage draw however I’m confused because to get my watch to not crash, I had to turn off both cellular and WiFi and it was fine for a month or more, since I cancelled my cellular plan with EE I can run with WiFi on and it doesn’t crash, I just have no cellular coverage. I’ve always ran with my AirPods connected and music playing so recently surely my battery drain has increased and no crashes?

Effectively I have a cellular watch acting like a WiFi / gps watch.

Sep 29, 2020 2:51 PM in response to Ryanswinter

Same problem here, seems unfair, especially since we are still paying the monthly cellular fee. Regarding what is happening with Ryan's device: this makes sense to me since the LTE (cellular) radio pulls significantly more current than wi-fi module when transmitting, so the drain is higher. This is why the battery lasts much longer when LTE is off. But, I think that the first few versions of the watch (maybe 2 &3) are what we call "bleeding edge" technology, and were rushed to market too soon since the LTE battery life was pretty bad even when new (anyone have this problem with Version 4 or later?). What I acknowledge, but don't fully agree with, is that this is the only problem. I believe we have a compound issue; hardware and firmware/software problems combining to cause the failure. I think there is something wrong with the way the watch calculates power reserve (or rate of power drain), because it kills it too quickly while there is still a lot of power left, while the battery health is still quite good. I am not familiar with the particular algorithm that Apple uses to calculate this, and some helpful speculation has been made in this thread, but we don't really know and they will never tell us because it's proprietary. We do know that Apple has gotten very good at understanding the rates of power drain on their devices, but we don't know how much of that was implemented and how accurate it was in the earlier LTE Watches. But again, proof of this was not solely a hardware problem is that the change happened abruptly for many of us earlier this year after an update. After the update, if you got unlucky and had the right (or wrong) combination of things happening at the same time, the watch shuts down. It's possible that the problem is too complex to troubleshoot and will never be resolved, especially after Apple care determines there is nothing wrong with any of it, which was the case for me. And yet it happens.....


Sep 30, 2020 8:25 AM in response to Gel_76

It is possible that the software update somehow increased the current draw on the battery under certain conditions, thereby revealing an underlying problem with a marginal battery. I am not in love with my own idea, but the symptoms do suggest to me a battery problem. It is possible that the battery health indicator can indicate plenty of charge remaining in the battery, but under the stress of high current demand, the battery voltage breaks down in a sudden way that doesn't give the watch enough time to execute battery warning and graceful shutdown. Such a breakdown is like throwing a switch and having the power suddenly cut off. I have seen iPhone batteries fail with very similar behavior (sudden crash), with the problem corrected after I had the battery replaced.


If you watch is 3 years or more old, you should be thinking that the battery is well into its expected useful life and is probably in need of a replacement. If your watch is less than a year old and having this problem, I think you should demand that Apple replace the battery under warranty.

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Watch shuts down during exercise

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