Watch shuts down during exercise


My Watch series 2 sporadically shuts down during exercise. I can be swimming, walking, or biking. It will start tracking the exercise and then at some point later during the workout I’ll look down at my watch and it will be totally off, requiring me to turn it back on. Never shuts down at any other time. only when the exercise is running. I noticed this began after it updated to watchOS 6.1.3. I’ve reset it, erased it and reinstalled from backup without improvement. It’s not the battery because once it restarts it’ll be fine the rest of the day(s) until I workout again. The workout power saving mode has been on for years and has not been a problem in the past. I have very few other apps on the watch, too. Pretty basic set up.


Anyone have this occur, too? Bug? Does Apple know?

Apple Watch

Posted on Mar 21, 2020 12:26 PM

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Posted on Sep 19, 2020 12:47 PM

To me, it sounds like the most likely cause is battery degradation. As batteries get older, they sometimes no longer discharge in a graceful way. In a “normal” battery discharge, the battery voltage declines gradually as the battery is being discharged. When a Li ion batteries get older, they sometimes experience sudden, large, unexpected voltage drops during discharge, especially if the discharge rate is high. The watch electronics need a certain minimum voltage to operate properly. When there is a sudden, unpredictable drop in the battery voltage below the minimum level, the watch cannot react fast enough to handle it gracefully, provide warnings, etc. It just dies or attempts to reboot as many people have described. The various solutions that people have offered such as turning off WiFi, background apps, etc. are all actions that reduce the load on the battery, i.e. the discharge rate. Under low/normal load conditions, the battery voltage may behavior ok and decline gradually, but under the higher load conditions, the sudden voltage drop may occur. When the watch is in exercise mode, it is continuously active, and also measuring heart rate, both of which add a lot to the rate of battery discharge, thereby setting up the conditions for the voltage crash and the watch shutdown. You can employ the “workaround” strategies of reducing load by turning off WiFi, etc., but this is likely only a stopgap as the battery performance will continue to decline and, eventually, even the reduced load will be too much. My suggestion is that you consider having the battery replaced. I think Apple will do it for $79, or you can take it to a variety of repair shops. I suppose there are kits to do-it-yourself, but I don’t recommend it, especially if you care about the water resistance.


I have a Watch 2 that is experiencing this issue. Turning off WiFi has helped, so I will use it this way for awhile, especially since it is an old watch that I only use for exercising. (I have a newer one for other times.). But I think the battery’s days are numbered...


I see that some people have sent their watches into Apple, and Apple has returned them saying the diagnostics check out ok. But unless their diagnostics test the watch under high discharge conditions, they may not detect the problem. The rate of battery discharge and voltage decline under low load conditions may look ok in their diagnostic test, so they may think that the battery still has adequate life left.

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242 replies

Jul 29, 2020 11:30 PM in response to Davidw954

Yes, I believe there are small variances, in EU some info may NOT be captured. Better privacy info may not be garnered from 3 party apps etc. I do know from Apple supervisors Engineer admission to me that the change in the workout app began end of March when S. Korea began contact tracing. Remember Tim Cook said “it is time to take a Great Leap Forward.” Meaning???? Ya no!

All parts of iPhone, watch come from CHINA. I too maybe throwing my Apple Watch into the shrubs. O T G

Aug 25, 2020 9:25 AM in response to JerryJersey

Same thing here.. Since last update it has been terrible. I went into a store they took it out back came back a while later & said all fine. With in 3 hours just sitting watching tv screen went blank again. Put onto charger when back on still had the charge left before going dead. Phoned store they just said nothing else they could do. What a joke so basically get lost I think I will go back to Garmin

Sep 19, 2020 9:27 PM in response to rogerfrommalvern

This all makes sense. It is just not wearable anymore. Done all the things like turn off apps, WiFi etc etc & still I’m lucky if I go for a run if it lasts 3k then turns off. Also, now if I am just wearing it it also just shuts off. I am going to get an appointment with the Apple store for them to,look at it. At only 2.5 years old I do expect it to,last a lot longer for the money. Like other people have said. Apple don’t seem very keen to help,us out just say everything looks fine. My husband has a 5 & he also is experiencing some problems at least his is under warranty & if it continues he will ask for a refund & go back to either using his Garmin or Polar which is what I have had to do for the time being. When things work it is great when they don’t it is so annoying 🤬😡

Sep 29, 2020 5:26 AM in response to BChach

I have the same problem as the previous comment. Whenever I run, my watch stops working after 30 to 40 minutes. The dial goes blank and it stops recording my time and distance. Within a minute of stopping the watch dial comes back on. Didn't happen until the last month or two. Seems strange that apple make a watch with a running feature that only lasts 30 minutes!!!!

Oct 13, 2020 6:05 PM in response to JerryJersey

Are you running watchOS 7? I thought that update for 7 only addressed the battery drain issue noted in version 7. Keep us posted. BTW, for those following, I was unable to replace my own battery this past weekend to test the "old battery as the reason the watch crashes" theory. Despite my warming the glass and doing what I was instructed to do to loosing the glass, etc., I could not for the life of me loosen the glue to pry it up and get inside. Oh well.

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Watch shuts down during exercise

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