Watch shuts down during exercise


My Watch series 2 sporadically shuts down during exercise. I can be swimming, walking, or biking. It will start tracking the exercise and then at some point later during the workout I’ll look down at my watch and it will be totally off, requiring me to turn it back on. Never shuts down at any other time. only when the exercise is running. I noticed this began after it updated to watchOS 6.1.3. I’ve reset it, erased it and reinstalled from backup without improvement. It’s not the battery because once it restarts it’ll be fine the rest of the day(s) until I workout again. The workout power saving mode has been on for years and has not been a problem in the past. I have very few other apps on the watch, too. Pretty basic set up.


Anyone have this occur, too? Bug? Does Apple know?

Apple Watch

Posted on Mar 21, 2020 12:26 PM

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Posted on Sep 19, 2020 12:47 PM

To me, it sounds like the most likely cause is battery degradation. As batteries get older, they sometimes no longer discharge in a graceful way. In a “normal” battery discharge, the battery voltage declines gradually as the battery is being discharged. When a Li ion batteries get older, they sometimes experience sudden, large, unexpected voltage drops during discharge, especially if the discharge rate is high. The watch electronics need a certain minimum voltage to operate properly. When there is a sudden, unpredictable drop in the battery voltage below the minimum level, the watch cannot react fast enough to handle it gracefully, provide warnings, etc. It just dies or attempts to reboot as many people have described. The various solutions that people have offered such as turning off WiFi, background apps, etc. are all actions that reduce the load on the battery, i.e. the discharge rate. Under low/normal load conditions, the battery voltage may behavior ok and decline gradually, but under the higher load conditions, the sudden voltage drop may occur. When the watch is in exercise mode, it is continuously active, and also measuring heart rate, both of which add a lot to the rate of battery discharge, thereby setting up the conditions for the voltage crash and the watch shutdown. You can employ the “workaround” strategies of reducing load by turning off WiFi, etc., but this is likely only a stopgap as the battery performance will continue to decline and, eventually, even the reduced load will be too much. My suggestion is that you consider having the battery replaced. I think Apple will do it for $79, or you can take it to a variety of repair shops. I suppose there are kits to do-it-yourself, but I don’t recommend it, especially if you care about the water resistance.


I have a Watch 2 that is experiencing this issue. Turning off WiFi has helped, so I will use it this way for awhile, especially since it is an old watch that I only use for exercising. (I have a newer one for other times.). But I think the battery’s days are numbered...


I see that some people have sent their watches into Apple, and Apple has returned them saying the diagnostics check out ok. But unless their diagnostics test the watch under high discharge conditions, they may not detect the problem. The rate of battery discharge and voltage decline under low load conditions may look ok in their diagnostic test, so they may think that the battery still has adequate life left.

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242 replies

May 6, 2020 12:30 AM in response to BChach

My watch has started doing this too. It only does it during a run when I use the activity app. This morning during my run it switched off after 3km and I switched it back on. Then I had to do this again 2 more times during my run. Eventually I gave up and just switched it back on when I got home. This is extremely frustrating. I think I am going back to android for my next upgrade.

May 15, 2020 9:57 AM in response to BChach

It's a Series 4 watch and also out of warranty, so I probably will not send it in. It went for a solid 3+ weeks with no shutdown. All apps closed each time, so not sure what it is. Not sure if apps operate in the background, even though they don't show as "active" apps on the watch when pressing the side button. That's the only variable I can think of.

May 15, 2020 10:02 AM in response to fred9255

I imagine there is something that "runs" in the background when it comes to exercise because it is always measuring steps, walking/automatic workout starting, standing, etc, in the background. No other app crashes, but then, no other app is at the forefront and in constant use as the workout app. I'll use your idea of closing the apps and see how much time I get out of it next. Me unlinking my employer's exercise app obviously was not the problem... So annoying.

Jun 4, 2020 11:29 AM in response to AlainMolimard

I also posted this question elsewhere on this site before I found this thread. And I got an answer from Apple support to re-pair/shut it off/update it etc.. and if it still is shutting off during a workout to call apple support. Question: Is it worth my time to call? Or will I just wait forever to just get told to do everything I have already done? And this is not fixable at the moment...Thoughts?

Jun 4, 2020 6:44 PM in response to BChach

Until Apple proves to me that the last IOS watch update (and the embedded Covid tracking they secretly installed) isn’t the problem, I would not purchase another Apple Watch. As I have stated the Apple 2 watch was functioning correctly for hour and half Masters swims and open water applications in early March. The last Samsung phone update has embedded Covid tracking.

I went back to privacy settings and tweaked somethings and have recorded some open water swims 50% of the time. Using my inexpensive quartz Timex to gauge the actually time of the swim. I would like to see an “expert” address this issue.

Jun 11, 2020 5:53 PM in response to BChach

Ok, this is the 2nd test I’ve conducted after speaking with Apple Support about this condition. I updated everything as suggested iPhone 6s 13.5.1 and Apple Watch 6.2.6. And as predicted the watch recorded 4 minutes of my 1 hr open water swim with 65% battery power remaining, when I turned the watch back on! Epic fail. I will be speaking with Apple in the next 2 days as I have an open case.

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Watch shuts down during exercise

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