Watch shuts down during exercise


My Watch series 2 sporadically shuts down during exercise. I can be swimming, walking, or biking. It will start tracking the exercise and then at some point later during the workout I’ll look down at my watch and it will be totally off, requiring me to turn it back on. Never shuts down at any other time. only when the exercise is running. I noticed this began after it updated to watchOS 6.1.3. I’ve reset it, erased it and reinstalled from backup without improvement. It’s not the battery because once it restarts it’ll be fine the rest of the day(s) until I workout again. The workout power saving mode has been on for years and has not been a problem in the past. I have very few other apps on the watch, too. Pretty basic set up.


Anyone have this occur, too? Bug? Does Apple know?

Apple Watch

Posted on Mar 21, 2020 12:26 PM

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Posted on Sep 19, 2020 12:47 PM

To me, it sounds like the most likely cause is battery degradation. As batteries get older, they sometimes no longer discharge in a graceful way. In a “normal” battery discharge, the battery voltage declines gradually as the battery is being discharged. When a Li ion batteries get older, they sometimes experience sudden, large, unexpected voltage drops during discharge, especially if the discharge rate is high. The watch electronics need a certain minimum voltage to operate properly. When there is a sudden, unpredictable drop in the battery voltage below the minimum level, the watch cannot react fast enough to handle it gracefully, provide warnings, etc. It just dies or attempts to reboot as many people have described. The various solutions that people have offered such as turning off WiFi, background apps, etc. are all actions that reduce the load on the battery, i.e. the discharge rate. Under low/normal load conditions, the battery voltage may behavior ok and decline gradually, but under the higher load conditions, the sudden voltage drop may occur. When the watch is in exercise mode, it is continuously active, and also measuring heart rate, both of which add a lot to the rate of battery discharge, thereby setting up the conditions for the voltage crash and the watch shutdown. You can employ the “workaround” strategies of reducing load by turning off WiFi, etc., but this is likely only a stopgap as the battery performance will continue to decline and, eventually, even the reduced load will be too much. My suggestion is that you consider having the battery replaced. I think Apple will do it for $79, or you can take it to a variety of repair shops. I suppose there are kits to do-it-yourself, but I don’t recommend it, especially if you care about the water resistance.


I have a Watch 2 that is experiencing this issue. Turning off WiFi has helped, so I will use it this way for awhile, especially since it is an old watch that I only use for exercising. (I have a newer one for other times.). But I think the battery’s days are numbered...


I see that some people have sent their watches into Apple, and Apple has returned them saying the diagnostics check out ok. But unless their diagnostics test the watch under high discharge conditions, they may not detect the problem. The rate of battery discharge and voltage decline under low load conditions may look ok in their diagnostic test, so they may think that the battery still has adequate life left.

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242 replies

Nov 20, 2020 8:42 AM in response to maximusdesign88

Yep same here, my AW5 has been unpaired and re-paired as a new watch (several times through advice from apple) and I have avoided reinstalling any third party apps such as strava. Still have the same problem that while still showing 50% or more battery it suddenly shuts down during workouts. The problem seems to be when it is independent of the phone, (which is what I got it for) and when cellular is on (which I got it for) It seems that this has been affecting a lot of people for a long time but Apple seem to have nothing to say about it. As per my post above they also refuse to repair it.

Nov 20, 2020 11:54 AM in response to terencegibson

terencegibson wrote:

Hi yes that could be a reason . . but no! The watch condition is showing as 94%. The watch has been back for 'repair' once where Apple asserted that the battery was fine and did not require replacement. Others are reporting this problem with new or near new watches (mine is 9 months old) and in one case where Apple DID replace the watch for a customer they said the new one showed the same fault


Interesting. Then it doesn't seem related to battery health, or at least not directly.

Dec 28, 2020 4:27 PM in response to Gel_76

Sadly, I also gave in and bought a 6 out of frustration with not being able to track and measure my workouts. I like it, but my 2 would have been fine if the **** thing tracked my workout properly. I tried to self-replace the battery to see if that was the issue but I could not get the watch face off despite all my efforts and proper DIY equipment. At any rate, the 6 works well, as it should. I’ve used it for the free trial of Apple Fitness, which I do not think the 2 can link up to (??) so perhaps that’s a perk.

Apr 10, 2021 11:45 AM in response to BChach

I have an iphone 3 and the same happens...strangely my partner bought the iwatch at the same time and hers shuts down as well when monitoring your exercise work out.....very odd...a coincidence after exactly 3 years?

Come on Apple get it sorted or give us a replacement watch that works.....this has been going on for a year at least according to this thread.

May as well go back to a traditional watch as can do all the rest of the services with my iphone

Apr 24, 2021 3:11 AM in response to dashielw

I have been escalated to the engineers who are wanting me to replicate the issue so the can check the logs they installed via a custom profile.

The only issue now is that, for me, it does not happen every run and, of course, when I need it to break it does not.

But hopefully when I eventually replicate the issue, they should be able to see what is causing the watch to turn of.

I will bring up the concern of cellular connection with the engineers too and maybe try it out myself too. After all there's got to be a reason for it to actually happen!

Apr 24, 2021 8:49 AM in response to Deano_b

My theory is that the exercise app needs so much power that the battery cannot supply enough so it all closes down.....probably a safety measure to stop the battery discharging quickly causing a lot of heat etc. When you restart there is still charge in the battery so its not to do with the amount of charge its to do with the power demand on the battery from the watch/apps.

Anyone techy out there can confirm this?

In which case its an Apple fault for which they need to compensate any victims.



Apr 24, 2020 8:07 AM in response to Mike4021

I just updated my watch to the newest release last night. As you noticed, it takes a few days to go back to shutting down so I will not know if the update helped for a little bit. It's annoying. I have basically lost the ability to use the watch as an exercise tracker. Once the pool I typically go to opens back up, I'll really feel annoyed because I cannot track the swim strokes and distances.

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Watch shuts down during exercise

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