Watch shuts down during exercise


My Watch series 2 sporadically shuts down during exercise. I can be swimming, walking, or biking. It will start tracking the exercise and then at some point later during the workout I’ll look down at my watch and it will be totally off, requiring me to turn it back on. Never shuts down at any other time. only when the exercise is running. I noticed this began after it updated to watchOS 6.1.3. I’ve reset it, erased it and reinstalled from backup without improvement. It’s not the battery because once it restarts it’ll be fine the rest of the day(s) until I workout again. The workout power saving mode has been on for years and has not been a problem in the past. I have very few other apps on the watch, too. Pretty basic set up.


Anyone have this occur, too? Bug? Does Apple know?

Apple Watch

Posted on Mar 21, 2020 12:26 PM

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Posted on Sep 19, 2020 12:47 PM

To me, it sounds like the most likely cause is battery degradation. As batteries get older, they sometimes no longer discharge in a graceful way. In a “normal” battery discharge, the battery voltage declines gradually as the battery is being discharged. When a Li ion batteries get older, they sometimes experience sudden, large, unexpected voltage drops during discharge, especially if the discharge rate is high. The watch electronics need a certain minimum voltage to operate properly. When there is a sudden, unpredictable drop in the battery voltage below the minimum level, the watch cannot react fast enough to handle it gracefully, provide warnings, etc. It just dies or attempts to reboot as many people have described. The various solutions that people have offered such as turning off WiFi, background apps, etc. are all actions that reduce the load on the battery, i.e. the discharge rate. Under low/normal load conditions, the battery voltage may behavior ok and decline gradually, but under the higher load conditions, the sudden voltage drop may occur. When the watch is in exercise mode, it is continuously active, and also measuring heart rate, both of which add a lot to the rate of battery discharge, thereby setting up the conditions for the voltage crash and the watch shutdown. You can employ the “workaround” strategies of reducing load by turning off WiFi, etc., but this is likely only a stopgap as the battery performance will continue to decline and, eventually, even the reduced load will be too much. My suggestion is that you consider having the battery replaced. I think Apple will do it for $79, or you can take it to a variety of repair shops. I suppose there are kits to do-it-yourself, but I don’t recommend it, especially if you care about the water resistance.


I have a Watch 2 that is experiencing this issue. Turning off WiFi has helped, so I will use it this way for awhile, especially since it is an old watch that I only use for exercising. (I have a newer one for other times.). But I think the battery’s days are numbered...


I see that some people have sent their watches into Apple, and Apple has returned them saying the diagnostics check out ok. But unless their diagnostics test the watch under high discharge conditions, they may not detect the problem. The rate of battery discharge and voltage decline under low load conditions may look ok in their diagnostic test, so they may think that the battery still has adequate life left.

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242 replies

Jul 3, 2020 1:40 AM in response to BChach

My watch, series 2, has started this too. Last night during a run it did it three times. Took forever to turn on again but it was still going. However messed my stats up as said I’d been running 12.43 miles. Grrrr. Battery was at 41%. This was using Nike run. I don’t take my phone out with me. It always tracked fine although I had noticed in the last two months the runs not saving at all. So I’ve had to add manually.

Jul 27, 2020 7:51 AM in response to Davidw954

My watch (series 3), has also been shutting down during walks. I have been using the Runkeeper app, as the apple workout app never seems to count the full time of my daily walk. Runkeeper works better, but twice now part of my walk has been missing. The Runkeeper pocket tracker has tracked me at 1.57miles today and the app on the phone only 1.29miles. I definitely did 1.57. I noticed halfway through the walk my watch screen was black and I had to continuously press buttons to get it to go back on. Very annoying.

Jul 27, 2020 9:41 AM in response to EmaRose20

Based on my own experience and what I am seeing here from others, I think this issue is beyond our ability to "fix it" by changing settings on wi-fi or cellular, and nor should we have to. This is Apple's problem to diagnose, and Apple has to address it and push out an update. I've tried every combination you can imagine on my series 2 and nothing seems to work consistently. The only constant is that it always shuts off once I'm a few minutes into my run.

Aug 3, 2020 3:16 PM in response to BChach

Update: I've completely wiped the watch and reloaded Apple Apps after the latest update. No dice. Still crashes several minutes in to a run, wi-fi on, wi-fi off, Apple AirPods on and connected, AirPods not connected, doesn't matter. One time it crashed after recovering from a crash! There's nothing left to try, I'm not going to try any other combinations. BTW, I can wear it all day when not running and it's near a phone and it's fine. But I bought it for run tracking, which I have been doing for years, without any trouble until this spring when it all went sideways.


As per others mentioning specific Apps related to this, I don't think so since I have no third party apps, and I certainly didn't add any from the time it was working until it stopped working. I believe it's something in the core WatchOS that is causing it; a serious bug. I am going to call in to Apple and setup a trouble ticket and see what they come back with. I'll let you know what happens.

Oct 8, 2020 7:45 AM in response to BChach

same Problem here. Series 4 Not cellular running iOS 7 on phone and watch.

-watch at 80% battery. Went for a swim workout and watch died half way through. Got home and put on charger and watch turned on at 56% battery. ( I could not restart watch without the charger). I erased watch and restored. That night I wore watch to bed (90% charged) and woke up with watch off and unresponsive. Put on charger and displays 70% charge. I’ll try turning off WiFi or fully charge the watch and quickly hope it passes an inspection for trade in and buy the new watch. Very frustrating and especially if this is a software issue and I’ll have the same issue with the new one.

Oct 10, 2020 5:06 AM in response to ccpopper

Also have had this issue extensively with the series 3 cellular, seemed to be at its worse when in low or no cellular areas. Spent an exorbitant amount of time troubleshooting with Apple and tried absolutely everything and no fix available, finally left with their engineers with them advising no timeframe to resolve. Replaced with series 5 cellular, same issue popped up within 3 weeks of owning the watch. Now replaced with series 6 cellular and will be interested if the same issue occurs given the 6 supposedly has better battery life on workout mode.

Oct 14, 2020 3:50 PM in response to BChach

I have series 4 cellular for nearly 2 years now and have not any battery issues till about a month ago. Ever since updating with the latest IOS/Watch OS, every time I go for run, the watch works fine for about 30 minutes and then summersaults to power reserve mode. Yesterday's WatchOS update, 7.0.2, that claimed to resolve battery drain issues did no such thing for me. Same issue for 10km run this morning.


As for the Covid app theory, possible but I had not any issue throughout the UK lockdown and may be explicit addition of COVID tracing app (I have not opted in yet).


I am more leaning towards the battery voltage theory but would be very interested to hear BCach's experience after replacing battery.

Oct 31, 2020 1:53 PM in response to BChach

very annoying. I feel like being pressured into buying a new one by apple.


series 2 no cellular. Also started this spring during jogs or even walk workouts. Sometimes it displays the power reserve Z, sometimes restarting works.


i passed this watch on to my wife with an ip11pro and she has the same problem now. Hope to hear a better suggestion than resetting the watch as ive done that many times.

Nov 16, 2020 1:01 PM in response to Gel_76

Having found this problem with both the series 4 and series 5 (both with cellular), I was a bit skeptical about the series 6 cellular working. I firstly stopped all updates, watch worked fine with long runs (4 hours). Then updated to 7.1 and still working ok on a 3 hour run so far. So I don’t know if it’s the updated hardware in the series 6 that is making the difference.

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Watch shuts down during exercise

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